فريد فتحي

- Managing the IT department across the company and supervising IT staff
- Managing all organization's systems (Domain, Fortigate firewall, Endpoint antivirus, File Share, Backup Servers, and E-mail Hosting)
-Design, plan, Implement, and support computer systems at External Sites in (burullus power plant, EZZ Dekhila company, Ameryah Cement Company, Assiut Cement Company, Beni-suef Cement Company, Menia Cement company, Suez cement company, Misr Qena Cement Company…. ETC)
-Linking all branch together using VPN connections.
-Planning and implementing Risk Management plan across the company that assures a very minimal down time and no data loss
-Manage the IT budgets and expenditure
-Work with vendors and monitoring that SLAs agreement.
* Many Successful IT Solution
1- Rebuilding all network Infrastructure cabling and switches
2- creating new Domain Controller and set the optimal policies for all Department
3- Install Fortigate UTM Firewall Solution Behind Centralized Endpoint Antivirus
4- transfer mail Hosting to another Email Hosting company for Improve the security
5- Link our Branches with main office with VPN connection
6- Link all Surveillance system locate in sites with main Head office for centralize monitoring over ADSL and 3G connection
7- Link more than 40 Finger print machines at more than 10 different Sites over 3G Connection with Head Office for Speed up and improve Payroll System Solution
8-Upgrade internal telephone system from old analog system to new one
support analog and IP telephone and link our sites with main office Many Sites which we build our network and connected with Our head Office: burullus power plant, EZZ Dekheila Company, petrojet, cemex assiut, suez cement.

- Analyzing the requirements of the customers and map it to the
Available products of the company
- Expert on surveillance security System (IP or CCTV) selects, Design and
Deploys the security Camera for monitoring and improve site security.
- Reviews the technical offers and recommend product and solution.
-Follow ITIL processes in our Customer (Incident and problem management)
- Develop technical knowledge in Microsoft technologies, especially in
Microsoft Servers, Active Directory, Exchange server, etc.
-Design, implementation and support of Security solutions from different

Set new IT solution and network solution for meet our business requirment Like (Mobile tracking solution for Sales man, Document archiving System ...Etc)
-Configuring, supporting and Management (MS Windows Server, MS TMG Server, MS Exchange Server).
- Recommends and develops plans for systems development
And operations, hardware and software purchases, and budget
- Initial troubleshooting of IT problems, and resolving them wherever possible.
- Ensuring that data is routinely backed up.
- Ensuring that all staff are able to organise their computer files in an effective way whether they are shared or for individual use.
- Managing the distribution of documents in electronic format and of standard layouts and templates for documents.
- Overseeing computer security and Antivirus precautions.
- Liaising with external support for our server and Email providers.
- Keeping an inventory of all computer equipment, keeping maintenance records, and ensuring adequate maintenance provision.
- Monitor Mail problem (Delay, Unreachable Emails).

-Management Responsibility and Internal Task
1- Supervise and manage the overall performance of staff in the Team.
2- Analyzing, reporting, giving recommendations and developing strategies on how to improve quality of Department.
3- Achieve business and organization goals, visions and objectives responsible for the growth and increase in the organizations' finances and earnings.
4- Develop and implement policies and procedures for computer systems operations

- External Task

1- Design, plan, execute and deliver the IT & TCP-IP Network projects for the Customer.
2- Expert on surveillance IP security camera (selects, Design and Deploys the security Camera for monitoring and improve site security Over TCP-IP network.
3- Set new IT solution and network solution for many of business like (Hotels, factories, medium and small business).
4- Professional for design wire or wireless and fiber network solution and Selected communication technique
5- Reviews the technical offers and recommend product and solution

Many Successful projects: AVAYA VOIP Solution integrate with Panasonic PBX at our
Company, Formula El Ahram Event, HAICE Event, El Fahd Center

1- Responsible of manage the teamwork at Cairo Office Branch.
2- Follow and evaluate the business plane.
3- Negotiate and make the order from suppliers.
4- Design, plan, execute and deliver the projects.
5- Set new IT solution and network solution for many of business like
(Hotels, factories, medium and small business).
6- Configuring, supporting and Management (MS Windows Server, MS
ISA Server, MS Exchange Server).
7- Professional for design wire and wireless IP Network for enterprise
Co., factories, Hotels, small and medium business).
8- Expert on surveillance IP security camera selects, Design and
deploys the security Camera for monitoring and improve site security
Over TCP-IP network.


Many Customer Successful projects: Cottonil factory, Pizza Conez factory and branch,
Chinese College, Oriental hotel, Palmyra three corner hotel, Bodycare Co., Panorama
Pazar Shop)