Customer Service Representative
Harir.com
Total des années d'expérience :13 years, 0 Mois
answer all customers inquires by phone, email and through social media (facebook, twitter and instagram) .
prepare all the content for the website ( products description, photos ..etc)
uploading the content into the live site.
taking photos of the products.
Follow up with clients, ask if they need any of the services. Try to find new clients who might be interested in our products. submit a daily report about the visits that have been done during the day.
Answer customers inquiries, complaints and requests for a telecommunication company. Experience in troubleshooting for the internet. Dealing with different systems like CRM (Seibel), BSCS (Billing) . Meet the KPI's of the company and the Client . Achieve high performances in Quality.
