فارس عبد السلام

Proven track record of maintaining zero escalations for clients, effectively managing escalations within the specified SLAs
• Performed various application software installation, configuration of plug-in software; monitored system performance and
capacity that have a direct or indirect impact upon SWIFT Services
• Proficient in extending & maintaining efficient ATM operational support; worked for UAE, Qatar, Yemen, and Bahrain
branches
• Steered a culture of innovation & continuous process improvement, driving expanded system capability and leading-edge
solutions development