Senior Relationship Manager
Exceed IT Services And Training
Total des années d'expérience :13 years, 0 Mois
Penetrate, Demonstrate and engage with enterprise accounts from across UAE resulting in overachieving accounts reach.
Identified and pursued new sales opportunities as well as current customer up-sell potential resulting in significant new and add-on business the market
Develop and execute strategic account planning and mapping for existing accounts and prospect accounts.
Prepare, develop and conduct products and solutions presentations and sales Demos for different audience and titles including C-Level.
Manage proposals development, commercials, deadlines and project closures.
Work closely with product managers, presales team and partners to ensure opportunity progressing, pitch alignment and order issuing.
Educate and enable customers with the latest products and services offering.
Identify and approach key company-wide stakeholders and position the relevant solutions resulting in positioning different solutions across different departments.
Ensure monthly and quarterly target achievements, ensure accurate forecast and system filling and ensure payment collections on time.
Attend, Influence and support all Exceed major events across the region to develop and maintain relations with key accounts.
A team player in company-wide sales strategy and ensure sales systems filling and update regularly and on-time as well as ensuring that all performance metrics are addressed.
Develop, own and maintain business relations with key accounts, potentials clients and suppliers.
Identify market opportunities, identify quick wins and the areas of investment and collaboration.
Manage proposals development and creative concepts viability, feasibility and budgets.
Create a demand for products and services through direct and indirect marketing
Create, manage and review business plans, Financial plans, P&L and hiring plans.
Build and lead teams
Develop, own and maintain relationships with existing and new accounts, and identify main decision makers for upselling and cross selling opportunities.
Meeting prospects, understand challenges and technology adoption roadmaps, qualify the potential engagements and position the winning solution.
Build strong partnership across internal and external stakeholders to drive roadmap and program evolution.
Secure clients by utilizing various prospecting methods, including face-to-face cold calling, email marketing, telephone cold calling, networking, referrals and strategic alliances.
Prescribe quick wins solutions while instituting a longer transformation strategy for maximum business value, service optimization, and system flexibility.
Build and nurture C-Level relationships through many varied engagements, successfully implementing solutions, quickly resolving issues, and closing new business opportunities.
Identified portfolio gaps and deficiencies and devise new strategies to address issues.
Conduct market research, and produce marketing collateral, sales tools and templates to support the sales effort for a new line of business.
Functioned as liaison between end users and IT to deliver technical solutions for business needs including identifying, developing, evaluating, and coordinating implementations of IT based business solutions
Developed comprehensive account plan for designated key accounts that included account set up and ongoing customer support and training on resulting in the discovery of major up-sell opportunities.
Identified and pursued new sales opportunities as well as current customer up-sell potential resulting in significant new and add-on business for the region.
Attend, Influence and support all IDC major events across the region to develop and maintain relations with key accounts.
Influence and attract top speakers from different industries to participate in the main events.
understood customers' diverse business needs and applied multiple solutions knowledge to meet their needs.
Proactively pursued the development and execution of strategic account plans to ensure achievement of assigned business goals.
Directed training plans and programs designed to introduce new products and procedures for clients at various organizational levels.
Responsible for maintaining excellent working relationship with field service, customers, sales and Marketing teams.
Worked extensively with the senior network engineers and cisco network professionals.
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