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faris al-mahmoud, Operations Manager

faris al-mahmoud

Operations Manager·Thara

Saudi Arabia

Bachelor's degree, Islamic Law

Work experience

Total years of experience: 10 years, 11 months

Operations Manager

November 2025 - Present

Thara

Riyadh, Saudi Arabia

November 2025 - Present

• Oversee day-to-day operations ensuring efficiency, service quality, and consistency
• Manage staffing models, scheduling, and workflows
• Monitor KPIs and drive performance improvements
• Ensure cost optimization and resource efficiency
• Coordinate with stakeholders to ensure smooth operations
Company industry:
Construction & Building

Head of Shared Services

August 2018 - April 2026

Food Concept

Riyadh, Saudi Arabia

August 2018 - April 2026

• Led shared services across HR, administration, and operations
• Developed KPI frameworks to track performance and service quality
• Managed full HR lifecycle including recruitment, onboarding, payroll, and workforce planning
• Optimized resource allocation, reducing operational costs while maintaining service standards
• Established HACCP-certified production facility
• Developed full operational manuals (SOPs) across all departments
• Increased daily sales from 20K SAR to 85K SAR
Company industry:
Catering, Food Service, & Restaurant

Co-Founder & Head of Operations

July 2015 - April 2026

Real Business

Riyadh, Saudi Arabia

July 2015 - April 2026

• Founded the company and managed HR, marketing, procurement, and operations
• Managed franchising operations and developed operational manuals
• Reduced operational costs from 35% to 29%
• Expanded business to 20+ branches across Saudi Arabia
• Supported expansion across multiple locations
• Established 500 sqm production facility aligned with regulatory standards
• Maintained Green Nitaqat compliance Provided consulting in business development, branding, and operational improvement
Company industry:
Catering, Food Service, & Restaurant

Operations Manager

August 2024 - October 2025

Stock Company

Riyadh, Saudi Arabia

August 2024 - October 2025

• Managed operational performance across business units
• Led process improvement initiatives to enhance efficiency
• Supervised teams and ensured alignment with operational standards
• Supported execution of operational strategies
Company industry:
Construction & Building

Education

Imam Muhammad Ibn Saud Islamic University

January 2014

January 2014

Bachelor's degree, Islamic Law

Saudi Arabia

Skills

Executive Secretary
Expert
Executive Secretary
Expert
Customer Service
Expert
Customer Service
Expert
ADOBE PHOTOSHOP
Intermediate
ADOBE PHOTOSHOP
Intermediate
FINANCIAL MANAGEMENT
Beginner
FINANCIAL MANAGEMENT
Beginner
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
MICROSOFT MAIL
Beginner
MICROSOFT MAIL
Beginner
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
NETWORKING
Beginner
NETWORKING
Beginner
PERSONAL
Beginner
PERSONAL
Beginner
MARKETING
Intermediate
MARKETING
Intermediate
BUILDING MANAGEMENT
Intermediate
BUILDING MANAGEMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COST MANAGEMENT
Intermediate
COST MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INTERNATIONAL BUSINESS
Intermediate
INTERNATIONAL BUSINESS
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
Executive Secretary
Expert
Executive Secretary
Expert
Customer Service
Expert
Customer Service
Expert
Management
Intermediate
Management
Intermediate
Project Management
Expert
Project Management
Expert
Team Management
Expert
Team Management
Expert
Human Resources
Intermediate
Human Resources
Intermediate
Operation
Expert
Operation
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COST MANAGEMENT
Intermediate
COST MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
RESOURCE EFFICIENCY
Intermediate
RESOURCE EFFICIENCY
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Administration
Intermediate
Administration
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Certifications
Inventory Management A-Z: Supply Chain & Business Operations
Excel
The Branding Masterclass – The Entire Brand Design Process
Account Management for Beginners
Successful Negotiation: Master Your Negotiating Skills
Inventory Management A-Z: Supply Chain & Business Operations
Advanced Microsoft Excel
Excel
The Branding Masterclass – The Entire Brand Design Process
Account Management for Beginners
Successful Negotiation: Master Your Negotiating Skills