Manager / IT Admin
SGB World Group of Companies \ Euro Computers
Total years of experience :3 years, 0 Months
• Updating and monitoring IT user accounts.
• Maintenance & management of the Critical Windows based Server Environment.
• Maintaining up to date Antivirus levels on all machines company wide.
• Managing and monitoring of backups in multiple locations.
• Providing maintenance support and break-fix solutions.
• Troubleshooting technical problems and implementing solutions.
• Purchasing of IT Equipment and software in line within agreed budgets.
• Responsible for the fast and accurate troubleshooting of reported faults.
• Providing technical support via helpdesk systems for a wide range of internal & external applications.
• Installation, configuration and Commissioning of CCTV and DVR
• Maintaining and monitoring CCTV/DVR
• Ensure the proper function and recording of all camera systems in the facility
• Surveillance of up to 16 cameras at one time
• Configuration of IP Phones with PBX
• Configuration Routers and Switches
• Making and sending quotations to clients
• Installing and configuring Server OS
• Configure ADDS, DNS, DHCP, Group policy, etc
• Administrating and advanced Configuring windows server 2012 R2
• Static and Dynamic Routing (RIP, EIGRP, OSPF, etc) & Switching
• Implementation of NAT, Access List and VLAN
• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
• Testing and evaluating new technology;