Account Manager / Public Sector
Cisco Systems
Total des années d'expérience :20 years, 0 Mois
- Manage complex sales situations and large projects.
- Building executive relationships with multiple named accounts.
- Develop and execute annual plan for named account in line with company strategy.
- Sell within traditional IT hierarchy as well as non-IT business units.
- Business forecasting (monthly forecast, weekly commt, and pipeline development).
- Work with engineering team in creating integrated solutions that address complex problems with focus on the Cisco value proposition.
- Engage and manage cross-functional/virtual resources as part of extended team.
- Outstanding presentation skills.
- Advanced negotiation skills, self-starter, and a strong closer.
- Understanding of large business organizations and analyze their buying cycles.
Developing new business solutions potentials and define strategies for telecom (mobile & fixed) operators in three sectors:
a) Business Support Subsystem (BSS) including: NGBSS, OCS/CBS, Billing, CRM, PRM, Mediation, Provisioning, IPCC and Business Intelligence (BI).
b) Operation Support Subsystem (OSS) including: NOC, Trouble Ticketing Systems (TTS), Work Flow Management, Fault Management, Inventory Management ... others.
c) Consumer VAS including: SDP, SCG, CRBT, RCS, Messaging (SMS/MMS), IMS, Streaming, IPTV … others.
d) Enterprise solutions, including: VPN, mCentex (VPBX). eSpace, IP-PBX, Data Center and Disaster Recovery.
Building strong customer relationships with CXOs and Managers involved in the stream of Software Business Solutions framework.
Managing and preparing of bidding documentw, response to RFP/RFI/RFQ and make SoCs as well as building quotations/BOQs.
Achieve sales target defined by company and implements account strategy to generate new revenues.
Marketing promotions activities by understanding customer strategic and business plans and identifies key business drivers to create profitable business.
Reporting to Regional (MENA) Sales Director of Software Business Solutions Department, and General Director of the local office.
Managing projects delivery quality for after-sales projects and guarantees customer satisfaction.
Managing Software team (10+ members) with high harmony and full awareness of each team-member responsibility and space to guarantee end-to-end project delivery.
Application and Software Product Manager in Marketing Department. Responsible for market analysis, provide IN, 2G/3G VAS, OSS, BSS ... etc solutions different customers including: Syriatel Mobile Telecom, MTN Syria and Syrian Telecom Establishment (STE), manage the lifecycle of IN&VAS products of Syriatel, make various marketing promotions activities and introduce enhanced 2G/3G services solutions. Key Awards gained during my job:
- "Award of Excellent New Employee in 2006" from Huawei/Syria Branch.
- "Superior Staff in First Half Year 2007" from Huawei/Syria Branch.
- "Multi Cultural Cooperation Award" from MENA in Q3/2007.
- "Best Marketing Promotion Award" for the year 2007 in the Middle East and North Africa region.
- "Best Competition Analyses Award" for the year 2007 in Middle East and North Africa region.
- Got one month training for Intelligent Networks in Iraq/Sulaimaniya Training Center, and got certificate after passing the exam.
- Project Manager for Asiacell expansion project for IN/MSC in Mosul City, it longs for 6 weeks.
- Awarded "Fast Improvement Certificate" from Huawei/Iraq Branch, for Fast development during my probation period.
- "Monthly Star" Award for Huawei Company in August/2005.
- IN Product Line Manager for Baghdad region, main responsibilities are maintenance and troubleshooting of Asiacell IN project and services in Baghdad, and responsible for training of Asiacell staff and subcontractors.
As CDMA core network engineer, first I got 2 months training, then start the installation of WLL project in Najaf governorate for ITPC (Iraqi Telecommunication and Post Company), the project longs for 3 months, after finishing we give the customer training for operation and maintenance of the system.
As an IT solutions provider company, I was responsible to make design of many networks solutions for many Iraqi institutes and companies, building practical VPN model for development purposes, installation of DNS/DHCP/RAS/RADIUS server.
Network installation & maintenance engineer responsible for building a total network infrastructure in Hilla City (South of Baghdad) for the government. The solution included LAN/WLAN and WAN (via VSAT to the main site in Baghdad), Servers installation including DNS, DHCP, File server, email server using Windows 2000 environment.
Get overall average 81.263%, placed 2nd among my class. My MSC thesis titles is: (Development of Remote Data Management and Control via Internet) The Coursework: - Computer Performance - Numerical Computation - VHDL - Advanced Control - Neural Networks - Artificial Intelligence - Digital Signal Processing - Computer Networks - Hardware Digital Signal Processing - Robotics - Parallel Processing - Computer Interface - Advanced Microprocessors
Overall average is: 81,303%, placed 2nd among my class, and top 10 studens in Engineering Faculty.
- Scientific field - Overall Average: 87.286% - Placed 1st in my school