Manager, Talent Acquisition
Emaar Properties
مجموع سنوات الخبرة :19 years, 8 أشهر
Reporting directly to the Executive Director HR for Emaar Group. I am responsible for the recruiting activity within the Group across various levels with a focus on senior positions. I ensure effective implementation of sound recruitment practices, policies, activities and administration to meet Emaar's manpower requirements and maintain its current and future success.
• Manage end to end recruitment of both white and blue collar employees across a wide variety of roles
• Creating successful strategies to attract top talent into the business
• Building relationships with hiring managers and stakeholders both within and outside the business
• Providing advice, training and support to line managers
• Organising career exhibitions and university visits to represent and promote the business
• Working with business leaders to reduce agency spend for short term staff
• Giving interview and head hunting training to junior recruiters
• Implementation and management of employee incentive and benefit schemes
• Covered a variety of roles with a focus on senior positions:
- Executive Director Marketing
- Legal Secretary
- Architects
- Head of Marketing
- PA’s/EA’s
- In-house Business Consultants
- C-Level roles
- Other confidential roles
I specialised in HR recruitment, focusing on mid to senior level roles in the UAE and Saudi Arabia. Covering all sectors of HR, the roles I filled included HRBPs, HR Directors, HR Managers, Head of HR, Compensation and Benefits Managers, Learning and Development Managers and more.
• Deliver retained assignments for key clients
• Conduct presentations during client meetings
• Manage and deliver an executive headhunt of senior HR figures with highly sought after skills by market mapping target businesses
• Motivate senior & highly skilled players in the HR industry to undertake a career move
• Managing candidates through to the client interview and offer process to ensure a successful hire
• In depth profiling of candidates either via telephone and face to face
• Writing and placing adverts on website and job boards
• Negotiation of terms of business and margins
• Maintain and build relationships via networking with both clients and candidates for future business and referrals
• Conducted interviews
• Client Account Management
• Negotiation of Contracts
• Business Development
• Offer high standard of consultative service
Image Office Supplies is an office solutions provider offering a consolidated supply solution with specialist support across several product areas. This includes stationery, IT supplies, corporate print, office furniture, facilities management and promotional items. My role is predominantly to win new business as well as to manage and grow my existing customer base. The account management side includes regular customer visits, business reviews, continual cost savings and a value added service, ensuring customer retention in this highly competitive industry.
Duties include:
• Proactive Account Management
• Provide financial advice and guidance to Management on the various aspects of office supplies (i.e. cost savings)
• Gather and analyse industry analysis: compile and interpret data on markets, competitors, customers and the suppliers
• Increase the level of sales and mix from individual clients
• Research and maintain an accurate and current database
• Identify and develop my client portfolio
• Effectively communicate with clients to gain commitment to purchase
• Achieve sales activities and objectives within specified time scales set by company directors
• Demonstrate a full knowledge of all products, relevant selling points and benefits
• Keep abreast of competitor activity and recommend any necessary tactical action needed
• Liaise with other members of the sales team to actively promote sales opportunities, exchange information and increase professionalism
• A personable and professional working approach with clients and colleagues
• Provide detailed management reports to customers
• Conduct monthly and quarterly reviews highlighting areas of ‘Company Spend’, ‘Product Range’, ‘Contract Pricing’, and ‘Gap Analysis’. This gives the customer an snapshot of their business and also provides me with the opportunity to upsell and ensure their requirements and business objectives are being met
• National coverage of accounts, maintaining a uniform service across all locations
• Prepare and present tailor made proposals to various levels of management including Financial Directors
• Ensure potential customers understand the benefits of using Image Office Supplies as their preferred supplier
Client Manager: New Linc Health Care Services - Feb 2010 to Feb 2011 (1 Year Contract)
New Linc is a Nursing Agency providing healthcare professionals to a wide variety of clients, service users and organisations in the public and private sector. My role at New Linc was to maintain and develop business from a selected number of existing clients and expand their potential growth and also to develop entirely new business.
Duties included: • To maximise and increase revenue from a selected number of house accounts and develop meaningful and profitable relationships with their main contacts
• Initiate regular contact programme with these house accounts
• Prospect and develop entirely new business as defined and agreed
• Maintain a daily register of orders and gross margins achieved
• Produce weekly and monthly business pipeline activity
• Comply with all quality control procedures and manage any client concerns, complaints or issues
Account Manager: Vestel UK Ltd - Nov 2006 to July 2009
Vestel is an original equipment manufacturer, with the head office and factories based in Turkey. I worked on the Brown Goods side of the business, selling consumer electronics (mainly LCD TVs and STBs) to key UK retailers such as M&S, NEXT and ASDA. I travelled to Turkey on a regular basis with clients to negotiate contracts with Vestel Foreign Trade.
Duties included: • Managing key accounts to increase company revenue and market share
• Complete management of orders, including admin, production, payments and deliveries
• Established excellent working relationships with key decision makers
• Gathered vital market intelligence to understand and meet customer requirements
• Responsible for maintaining and expanding existing customer base
• Researched all competition to identify possible sources of competitive advantage
• Obtained samples and pricing from Vestel Foreign Trade
• Co-ordinated company logistics for timely supply of goods
• Developed excellent working relationships with foreign trade account managers (Turkey H.O)
• Advised customers on forthcoming product developments (Technology)
• Helped to control stock levels by varying delivery schedules, recommending clearance sales and monitoring the performance of product lines
• Developed a clear and in depth understanding of customer requirements
Duties included:
• Responsible for queries and information on Key UK accounts
• Regular liaison with account managers to ensure customer satisfaction
• Regular reports, order management and database management
• Initial account set-up implementing processes and policies for customer accounts
9 Passes at grade C and above (incl. English and Mathematics)