Information Technology Specialist
Undisclosed
Total years of experience :13 years, 3 Months
Analyzing, Developing and Customizing Enterprise wide software applications for Mobile, Desktop and Web-Applications which include MS SQL Server, Oracle Databases, Microsoft Dynamics Applications, Sierra Library.Bespoke ERP and Accounting software development which includes the modules of Help Desk, Inventory, HR Management, Event Management, Visitor Management and Security/Access control systems.
My other main responsibilities also include supervision of all the company’s I.T hardware and software infrastructure which involve the maintenance and monitoring of HP Servers, HP Storage Devices and network switches used for hosting internal and external customers’ websites and web applications.
Role & Responsibilities:
o Handling &executing the MIS operations of the whole organization.
o Managing Virtualization Solutions using VMware, Hyper-V& Citrix
o Server & Storage Installationwith OS firmware & Patch updating, RAID Configuration etc.
o Administration of Domain Controller, Active Directory and Access Rights and Policies.
o Level 2 Help Desk Support to Technical Faults and Bugs in Software and Hardware.
o Developing and customizing ERP software applications for custom requirements.
o Scheduling & planning I.T maintenance tasks.
o Controlling File sharing access rights and historical reports.
o Real-timemonitoring network firewall and data center activities.
o Automating and generatingdaily, weekly &monthly custom reports.
o Reporting the work in progress on daily/weekly basis to the higher management.
o AnalyzingBig Data integration by writing queries for reporting purpose (MS-SQL, SSIS to OracleDataMart)
o Write documentation for smooth operations and easy I.T system maintenance.
o Lead the website team to analyze, develop, test and customize web-applications
o Social Media Integration and Applications for Facebook, Twitter etc.
o Meeting with Vendors to obtain project scope for 3rd party software and hardware integrations.
o Management and Monitoring ofOnline Linux/Windows web-servers
o Network diagnostics, network penetration and analysis tools
o Audio / Video Equipment installation and Maintenance
o Video Conferencing and Telephony Equipment Installations.
o Development of In-House Web based mobile applications using PhoneGap
Design develop and maintain online portals
Manage new and existing website development project
Update Client websites
Create Emailers
Manage Newsletters and Subscribers
Tools & Technologies used:
• ASP.NET
• MS SQL Server
• PHP / PHP OOP
• MySQL Database Server
• Apache Server
• SQL Query Optimization
• MySQL Query Cache
• Web Application Stress Testing Tools
• AJAX using JQUERY and PrototypeJS frameworks
• Web-services
• Mobile Friendly Websites
• Subversion SVN
• Tortoise SVN Client for Windows
- Development and Implementation of Telephony on-demand CRMs.
- Project management and migration of ASP/ASP.NET applications to LAMP stack.
- Customized customer-facing website application development.
- Coordinate with user interface (UI) designers, engineers, and product managers for multi-phase project.
- Design and maintain reporting services and data warehouse databases.
- Implement upgrades, patches, code releases, and database changes.
- Oversee unit and functional testing, debugging, security, and documentation efforts.
- Online meetings with clients and business analysts to discuss updates and recommend solutions.
Tools & Technologies used:
- PHP 4 / PHP 5.3
- MySQL Enterprise Server 4.1 / 5.1
- Apache Server 2.2
- SQL Query Optimization
- MySQL Query Cache
- Fusion Graphs and Charts
- Web Application Stress Testing Tools
- PHP Opcode caching using APC extension and Zend Optimizer
- Integration with 3rd party CRM applications (SalesForce and Sugar CRM, PHPLiveChat)
- AJAX using JQUERY and PrototypeJS frameworks
- Web-services using XML over HTTP
- XML RPC for Web-Applications integration with web-services using CURL
- SMS integration using SMPP (Short message peer-to-peer) protocol
- Web-Integration with Telephony Dialer applications (Avaya, CISCO web dialer, VICI Dial)
- Subversion SVN
- Tortoise SVN Client for Windows
- Adobe Dreamweaver
- Adobe Photoshop
- MySQL Front
Responsibilities:
• Control of the complete website development life cycle from concept to deployment.
• Development of full-stack PHP application with design and back-end administration for high-volume web applications.
• Development of ASP.NET web applications using Microsoft .NET Framework 2.0 and SQL Server 2005
• Translated business requirements provided by offshore clients into website User Interface designs.
• Online meetings with clients and business analysts to discuss updates and recommend solutions.
• Spearheaded establishment of standards to ensure compliance for design changes.
• Development and Implementation of Telephony on-demand CRMs.
• Project management and migration of ASP/ASP.NET applications to LAMP stack.
• Customized customer-facing website application development.
• Coordinate with user interface (UI) designers, engineers, and product managers for multi-phase project.
• Design and maintain reporting services and data warehouse databases.
• Implement upgrades, patches, code releases, and database changes.
• Oversee unit and functional testing, debugging, security, and documentation efforts.
• Online meetings with clients and business analysts to discuss updates and recommend solutions.
Tools & Technologies used:
• PHP 4 / PHP 5.3
• MySQL Enterprise Server 4.1 / 5.1
• Apache Server 2.2
• SQL Query Optimization
• MySQL Query Cache
• Fusion Graphs and Charts
• Web Application Stress Testing Tools
• PHP Opcode caching using APC extension and Zend Optimizer
• Integration with 3rd party CRM applications (SalesForce and Sugar CRM, PHPLiveChat)
• AJAX using JQUERY and PrototypeJS frameworks
• Web-services using XML over HTTP
• XML RPC for Web-Applications integration with web-services using CURL
• SMS integration using SMPP (Short message peer-to-peer) protocol
• Subversion SVN
• Tortoise SVN Client for Windows
• Adobe Photoshop
MCS in computer sciences