Administrative Manager
ROI Real Estate Brokerage
مجموع سنوات الخبرة :7 years, 9 أشهر
Oversee day-to-day office operations, office supplies, and workspace organization.
Guide administrative staff, provide training, and evaluations, and ensure effective
teamwork.
Provide comprehensive administrative support to real estate agents and staff.
Manage and organize real estate documents, smart contracts (A, B & F), and agreements
for a team of 18 agents.
Implement and manage administrative software (CRM - ZOHO) to enhance productivity.
Built and nurtured client relationships, addressing 50+ inquiries weekly and maintaining a
95% customer satisfaction rate.
Collaborate with finance for invoices, payments, and budget tracking.
Orchestrated marketing initiatives, boosting social media engagement by 40% and
increasing property inquiries by 25%.
Analyzed administrative data, identifying cost-saving opportunities that led to a 15%
reduction in operational expenses.
Liaise with vendors, negotiate contracts, and ensure quality service delivery.
Enforce compliance with legal and company regulations.
Orchestrated and flawlessly executed company events, meetings, and seminars, ensuring
seamless logistics and engaging experiences for participants.
Strategically resolved administrative challenges, resulting in a 20% reduction in operational
bottlenecks, and consistently prepared comprehensive monthly reports for management.
Conducted detailed analyses for business projects, payment-processing applications, and
reporting tools.
Created and maintained test scenarios, plans, and regression test suites.
Developed key metrics, audit processes, and business requirements alignment.
Diligently reconciled client data errors, implementing thorough checks and corrections to
guarantee the utmost accuracy and reliability of the information.
Presented analytics and support tools for company reorganization.
Completed in-depth usability testing on Windows, Android, and iOS mobile devices.
Documented testing procedures for developers and future testing use.
Authored and maintained well-organized, efficient, and successful manual test cases for
the entire team.
Advised developers on problems with databases, performance, and other issues.
Supervising and organizing events.
• Leading a team to ensure thecompletion of the event.
• Managing budgets for the organization
• Ensuring artist availability and scheduling.
• Bookkeeping and maintaining the records of the firm.
• Updating and refreshing management data for future use.
• Cross-checking the accounts and maintaining the present record
Promoting and marketing the business.
• Managing budgets.
• Enhancing profitability by organizing and delivering an appropriate range of fitness activities and
programs.
• Keeping statistical and financial records.
• Maintaining customer service standards.
• Undertaking administrativetasks.
• Dealing with inquiries, complaints, and emergencies.
• Recruiting, training, and supervising staff
Staff scheduling and managing the time slots for easy and simple coordination.
• Marketing & advertising of the new products and existing items to increase sales.
• Ensuring the right stock isavailable at the right time.
• Bookkeeping and maintaining the records of the store.
• Event planning: conducting the events and programs in and out of the restaurant.
• Hiring & firing of the staff required at the restaurant level.
• Ensuring that customer satisfaction is reached and converting feedback to reality.
courses: Bengaluru | 2020 October – 2021 March
,
,