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تم إلغاء حظر المستخدم بنجاح
Fasil VT, Operations Manager

Fasil VT

Operations Manager·CHOCOMELT

الإمارات العربية المتحدة

بكالوريوس, BSc Catering Science & Hotel Management,

الخبرة العملية

مجموع سنوات الخبرة: 17 سنوات, 6 أشهر

Operations Manager

نوفمبر 2018 - حتى الآن

CHOCOMELT

دبي، الإمارات العربية المتحدة

نوفمبر 2018 - حتى الآن

* Handling the full country operations (Including all the branches, Catering, Events, Cloud Kitchen, Central Kitchen, and Central Store) Report directly to the CEO

* Assist the CEO in coordinating company initiatives and business plans, and perform operationally focused financial analysis and intelligence gathering to support strategic and business development initiatives.

* Planning the brand expansion and business development.

* Managing the new project openings, layouts, Fit-out, and Kitchen-Bar equipment layouts.

* Responsible for full pre-opening setups (Business Plans, Pre-operations setups, Budgets and Recruitment)

* Reviewing P& L analysis and controlling the cost.

* Team management and overseeing more than 150 employees in UAE and heading another 2 countries

* Managing marketing activities with agencies like social media marketing, influencer marketing and events.

* Meets restaurant financial objectives by developing financing; establishing relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average revenue

* Maintains operations by following policies and standard operating procedures, implementing production, productivity, quality, and customer-service standards; determining and implementing system improvements.

* Controls purchases and inventory by meeting with Finance Team; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports,

* Conduct budget reviews and report cost plans to upper management.

* Maintains Customers satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements. Responsible for the presentation of all products.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Restaurants Operations Manager

يونيو 2016 - أكتوبر 2018

Kaafe Chocolatier Global LLC

الدوحة، قطر

يونيو 2016 - أكتوبر 2018

* Managing the full Restaurant, Lounge, Kiosk and Outdoor catering & Report directly to Managing Director.

* Managing multi-units: responsible for area store operations as needed.

* Managing all restaurant Pre-opening setups, Project planning, MEP Plans, Fit out and grand Opening.

* Overseeing project and service delivery, determining needs, controlling costs and analyzing areas for improvement.

* Responsible for Restaurant branding and Franchise business.

* Creating Franchise Operational Manual, SOP Planning & incorporating SOPs as per the needs & requirements of every individual project.

* Innovative Menu Planning & Cost Reduction / Waste Management

* Vendor Management & Negotiation

* Menu engineering, Menu Costing and Pricing.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Restaurant Manager

ديسمبر 2013 - يناير 2016

FAUCHON PARIS

مسقط، عمان

ديسمبر 2013 - يناير 2016

* Manage the entire Restaurant operations including retail & outside catering and report directly to General Manager

* Taking responsibility for the business performance of the outlet; Analyzing and planning restaurant, retail sales levels and profitability.

* Submitting P&L to top management & preparing reports at the end of the Day/Month, including staff control, food control and sales.

* Handling guest complaints and feedbacks.

* Organizing the sales & marketing activities, such as promotional events, discount schemes & monthly promotions.

* Creating and executing plans for department sales, profit and staff development.

* Setting budgets and/or agreeing them with senior management.

* Planning and coordinating menus with chef.

* Take control of Menu engineering, Menu costing, Supplier price negations, Budgeting and Inventory

* Micros Menu Installation, Employee Cards, Adding Keys and generating revenue centre.

* Maintaining high standards of quality of service, Cost control, hygiene, health and safety

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Restaurant Manager

سبتمبر 2012 - ديسمبر 2013

Retaj Al Rayan Hotel

قطر

سبتمبر 2012 - ديسمبر 2013

* Oversee and manage the daily operation and report directly to the F & B Manager.

* Assist F&B Manager in day-to-day operations and carrying out responsibilities in absence of him.

* Familiar with set financial and operational targets. Co - responsible of achievement of set targets.

* Responsible for the Administrative tasks of the restaurant, example. (Attendance Report, Performance Report, Log Book, Payroll, etc.

* Responsible for developing training plans as well as on-the-job coaching in accordance with Company guidelines, and in conducting and implementing the staff.

* Conduct daily briefings and monthly meetings of the department's supervisors and administrative associates.

* Maintain a high profile in guest contact, public relation and sales activities, attention even to the slightest guest comment, and act and report accordingly.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Food and Beverage Supervisor

نوفمبر 2010 - أغسطس 2012

Safir Hotel and Residence

الفنطاس، الكويت

نوفمبر 2010 - أغسطس 2012

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Restaurant Captain

أغسطس 2009 - سبتمبر 2010

One & Only Royal Mirage Hotel

دبي، الإمارات العربية المتحدة

أغسطس 2009 - سبتمبر 2010

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المحاسبة والتدقيق

Food Service Agent

مايو 2008 - مايو 2009

Angsana Oasis Resort and Spa

Bangarmau، الهند

مايو 2008 - مايو 2009

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

التعليم

RVS College Bharathiar University

أبريل 2008

أبريل 2008

بكالوريوس، BSc Catering Science & Hotel Management,

الهند

Bharathiar University

أبريل 2008

أبريل 2008

بكالوريوس، Soft Skill Development

الهند

Kerala State Board

مارس 2005

مارس 2005

الثانوية العامة أو ما يعادلها، Arts And Humanities

الهند

Kerala State Board

مارس 2003

مارس 2003

الثانوية العامة أو ما يعادلها، High School

الهند

Skills

Training and Development
Expert
Training and Development
Expert
Managing Budget
Expert
Managing Budget
Expert
Profitability
Expert
Profitability
Expert
Project Management
Expert
Project Management
Expert
Business Development
Expert
Business Development
Expert
Brand Development
Expert
Brand Development
Expert
Costing, Negotiation, Procurement, Waste Management
Expert
Costing, Negotiation, Procurement, Waste Management
Expert
Project Management, Pre-Opening Setups, Business Plans,
Expert
Project Management, Pre-Opening Setups, Business Plans,
Expert
Vendor Management, Supplier Negations ,Inventory Management, Cost Controlling
Expert
Vendor Management, Supplier Negations ,Inventory Management, Cost Controlling
Expert
Operations Management, Crisis Management
Expert
Operations Management, Crisis Management
Expert
Project Layout ,Kitchen Layout , Bar Layouts , Project Planning
Expert
Project Layout ,Kitchen Layout , Bar Layouts , Project Planning
Expert
Menu Development ,Menu Engineering , Recipe Costing ,Pricing ,
Expert
Menu Development ,Menu Engineering , Recipe Costing ,Pricing ,
Expert
P & L , Budgeting , Business Plans , Revenue Analysis
Expert
P & L , Budgeting , Business Plans , Revenue Analysis
Expert
Training and Development
Expert
Training and Development
Expert
Managing Budget
Expert
Managing Budget
Expert
Profitability
Expert
Profitability
Expert
Project Management
Expert
Project Management
Expert
Business Development
Expert
Business Development
Expert

اللغات

التاميلية

متمرّس

الهندية

متمرّس

العربية

متمرّس

الانجليزية

متمرّس

الملايام

متمرّس

التدريب و الشهادات

الشهادات
Guest Service Program
HACCP Certificate Program
Food Hygiene

الهوايات والاهتمامات

Traveling