Academic Administrator
Capital Education
Total years of experience :12 years, 7 Months
• Manage delivery of curriculum as per the Pearson /BTEC /Edexcel set standard.
• Handle Quality Assurance visits and comply to maintain Pearson (UK) work and curriculum standards.
• Ensuring the Quality of delivery is of the highest standard by scheduling visits to class sessions and using different feedback tools.
• Managing staff and HR related processes within the organisation.
• Handle student services by reaching out to all students through learning portal, creating an effective relationship with students and parents for their academic progression.
• Manage faculty on a pro-rota basis for different subjects as per their expertise.
Student Admissions Representative (Nov 2016 - Mar 2017)
• Focused on student enrolment through various marketing campaigns.
• Planned and participated in various events and educational fairs to create awareness..
• Exploring avenues for Digital marketing and Brand visibility.
• Executed the concept design and content for organisations Corporate Training Brochure and other marketing and branding collateral.
• Executed the ‘View from the Top’ workshop series.
• To deal effectively with enquiries related to advice centre, NUS Extra cards, branded clothing, tickets for events and trips while providing excellent customer service at the welcome desk.
• Provide information and signposting, for all students union and university facilities and services.
• Ensure all promotions and communications are relevant and up to date.
• Maintain full compliance with administrative and financial systems procedures.
• Representing the pre-school at the front desk and providing administration support for day-to-day operations.
• Pre-school admissions - maintain waiting list, introduce prospective families to the Pre-school, deal with admissions paperwork like registration, emergency contacts, medical forms and relevant information passed to staff.
• Team working by liaising with supervisor and staff for daily tasks and organising events.
• Maintain employee details as per government regulations and organise health checks.
• Organise filing systems for documents, financial procedures, requisitions and stock.
• Arrange attractive displays in windows and show cabinets.
• Advise customers on products and help them choose the most suitable.
• Take payments for goods, issue receipts and guarantees.
• Build relationships with customers for repeat business. Carry out additional services like jewellery repair, adjustments and cleaning service.
• Meet weekly and monthly sale targets.
Traditional office duties, such as filing, copying, scanning, ordering supplies, overseeing supply reordering. Sorting mail, answering phones, taking messages, preparing quotations and following up with customers. Cash handling, Invoicing and delivery of goods.
Marketing about company products to new and existing products via telephone.
Input confidential employee personal data on to SAP system.
Modules completed: Operations & Process management, Innovation and Change Management, Marketing Management, Accounting, Managing people, Entrepreneurship, Strategical management and International management.
Zoology as main subject along with Geology, Botany and Geography.