fatemeh mandanizadeh

Managed client bookings and daily operations using the Fresha
system.
Assisted international clients with reservations via phone, WhatsApp
and email.
Promoted and sold luxury spa packages to guests.
Provided personalized service to ensure a high-end customer
experience.

Supported daily operations in a fast-paced food and beverage
environment.
Coordinated between guests and internal teams to ensure smooth
service.
Maintained quality standards and efficient workflow during busy
service periods.
Assisted in training team members and maintaining clear
communication.

Managed communication with international guests, ensuring high
quality client service.
Handled time-sensitive requests and resolved issues to maintain
guest satisfaction.
Coordinated with internal teams to deliver services efficiently and
on time.
Maintained accurate follow-ups and attention to detail in a fast
paced environment.