Faten Shalhoub, Senior Sales

Faten Shalhoub

Senior Sales

Chalhoub Group

Location
United Arab Emirates
Education
Diploma, Art
Experience
15 years, 7 Months

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Work Experience

Total years of experience :15 years, 7 Months

Senior Sales at Chalhoub Group
  • United Arab Emirates - Abu Dhabi
  • My current job since June 2013

Represent the store in a professional and positive manner.
 Ensure that all customers receive excellent service, and prompt and courteous service
 Supervise the branch logistic and merchandising issues and logistic reports
 Contribute in the service upgrade process and marketing improvement.
 Prepare all job tasks and duty reports and manage store's administrative tasks.
 Occasionally opening and closing the store.

Senior Executive Customer Care at Lively LLC
  • United Arab Emirates - Abu Dhabi
  • April 2011 to May 2013

Company representative for VIP customers.
 Directly supervising and coordinating the activities of branch customer service employees.
 Prepare all job tasks and duty reports and manage store's administrative tasks.

Branch Supervisor at Magrabi Optical
  • United Arab Emirates - Dubai
  • October 2008 to March 2011
Branch Supervisor at Magrabi Optical
  • United Arab Emirates - Dubai
  • October 2008 to March 2011

Education

Diploma, Art
  • at Privet Institute
  • August 2000

Specialties & Skills

Hospitality
Customer Service
Team leader and ability to manage people
Team worker and relationship builder with coordination skills
Self Motivation and improvement and self learn and skill enhancement
Superior customer service skills
Client Relationship Management
Marketing reports
Strong back ground in dressmaking and designing
Visual Merchandising
Excellent understanding for fashion
Email writing and Marketing
Excellent communication skills with Effective Communication & Influence (written and verbal )
Marketing reports
Adhering to principles and values, never compromise on work ethics and job roll
Sales-driven personality and a competitive nature
Searching and data collection
Standard software skills (contact management software and Microsoft Office suite)

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Reading
  • Fashion
  • Walking tours