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Fathima Ramzeena, Junior Associate Engineer

Fathima Ramzeena

Junior Associate Engineer·Glowtouch Technologies Pvt Ltd,

India

Bachelor's degree, Computer And Systems Engineering

Work experience

Total years of experience: 2 years, 2 months

Junior Associate Engineer

June 2025 - Present

Glowtouch Technologies Pvt Ltd,

Mangalore, India

June 2025 - Present

• Worked on web-hosting products and platform functionalities related to domain, DNS, SSL, and
website management.
• Analyzed technical issues, validated configurations, and ensured smooth functioning of hosting
environments.
• Collaborated with cross-functional teams to understand requirements and improve product
workflows.
• Contributed to improving customer-facing workflows by identifying gaps and suggesting
enhancements.
Company industry:
IT Services
Job role:
Engineering

software engineer

February 2024 - March 2025

Apmosys technology

Bengaluru, India

February 2024 - March 2025

Company industry:
IT Services
Job role:
Engineering

Software Engineer

February 2024 - March 2025

Apmosys Technologies Pvt Ltd,

Mumbai, India

February 2024 - March 2025

• Worked on digital banking products, including transaction validation and KYC-related workflows.
• Performed manual testing (smoke, sanity, regression, UAT) to ensure application performance and
usability.
• Participated in Agile ceremonies and supported continuous delivery.
• Created and executed test cases, logged defects in JIRA, and maintained test documentation.
• Ensured end-to-end quality of banking modules such as customer service, HR, and fraud reporting
systems.
Company industry:
IT Services
Job role:
Information Technology

Software Engineer

February 2024 - March 2025

(via Apmosys Technologies Pvt Ltd)

Bengaluru, India

February 2024 - March 2025

WhatsApp Banking: Performed API request/response testing and error handling checks. Conducted
manual testing of the WhatsApp-based digital banking service. Conducted manual testing of digital
banking transactions, ensuring accuracy in finance workflows and customer interactions.
Tab Banking Application
Company industry:
Banking
Job role:
Information Technology

Education

Visvesvaraya Technological University

January 2024

January 2024

Bachelor's degree, Computer And Systems Engineering

India

GPA (percentage): 85%

GPA (percentage): 85%

Alva's Institute of Engineering and Technology

January 2024

January 2024

Bachelor's degree, Computer Science and Engineering

India

Alva's PU College

January 2020

January 2020

High school or equivalent, Computer Science

India

Rotary English Medium High School

January 2018

January 2018

High school or equivalent, Computer Science

India

Skills

BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS REQUIREMENTS
Intermediate
BUSINESS REQUIREMENTS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
REQUIREMENTS MANAGEMENT
Intermediate
REQUIREMENTS MANAGEMENT
Intermediate
SCENARIO TESTING
Intermediate
SCENARIO TESTING
Intermediate
SOFTWARE QUALITY SQA SQC
Intermediate
SOFTWARE QUALITY SQA SQC
Intermediate
WEB APPLICATIONS
Intermediate
WEB APPLICATIONS
Intermediate
Manual Testing
Expert
Manual Testing
Expert
Technical Support
Expert
Technical Support
Expert
Customer Service
Expert
Customer Service
Expert
Defect Tracking
Expert
Defect Tracking
Expert
Communication Skills
Expert
Communication Skills
Expert

Languages

English
Expert
Hindi
Expert
Kannada
Beginner
Arabic
Beginner

Training and Certifications

Certifications
Agile and scrum Fundamentals
Manual Testing Fundamentals
Training
Customer Service and Technical Support Training
Glowtouch Technologies
Manual Testing, Agile Methodology, SDLC, STLC, Jira, Quality Assurance, Technical Support.
Udemy

Hobbies

  • Learning new technologies, software testing, communication skills
    * Successfully supported customers and resolved technical issues within SLA timelines. * Participated in software testing, defect reporting, and documentation activities for multiple projects. * Worked effectively in Agile teams and contributed to project delivery. * Cleared multiple interview rounds for technical and customer-facing roles, demonstrating strong communication skills.