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Fathima Areeppurath Abdul Basheer Areeppurath House, sales back office admin

Fathima Areeppurath Abdul Basheer Areeppurath House

sales back office admin·Qatar National Import & Export

Qatar

Master's degree, Computer Application

Work experience

Total years of experience: 11 years, 6 months

sales back office admin

July 2023 - Present

Qatar National Import & Export

Ar Rayyan, Qatar

July 2023 - Present

Providing Backoffice support for the sales.

Company industry:
Telecommunications
Job role:
Administration

Telesales Accounts Manager

December 2023 - June 2024

Qatar National import and export

Ar Rayyan, Qatar

December 2023 - June 2024

Management of accounts

Company industry:
Telecommunications
Job role:
Sales

Mis Executive

November 2022 - April 2023

Vodafone Idea Limited

Cochin, India

November 2022 - April 2023

o Generate & distribute management reports in accurate and timely manner.
o Creating MIS report and presenting it to the concern Department.
o Preparing daily, weekly, monthly MIS reports.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Technical Assistant

July 2019 - October 2022

Perinjanam Gramapanchayat

Kodungallur, India

July 2019 - October 2022

o Maintained and repaired peripheral equipment connected to laptops and desktops.
o Investigated reports of system errors to try to reproduce problems and trace faults.
o Installed new hardware and software to meet system specifications and user needs.
o Communicated ICT disruptions to staff regarding installations, upgrades and outages.
o Educated service users on new software updates and system capabilities.
o Followed user guides and technical manuals to complete skilled repairs.
o Updated software for new functionality and improved security.

Company industry:
Public Administration
Job role:
Information Technology

Mis Executive

December 2017 - July 2019

Vodafone Idea Limited

Cochin, India

December 2017 - July 2019

o Provide support & maintenance to existing management information system.
o Generate & distribute management reports in accurate and timely manner.
o Creating MIS report and presenting it to the concern Department.
o Preparing daily, weekly, monthly MIS reports.
o Perform data analysis for generating reports on periodic basis.
o Develops MIS documentation to allow for smooth operations and easy system maintenance.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Business Development Executive cum Tester

July 2014 - May 2015

Aspin IT Solution

India

July 2014 - May 2015

Responsibilities

 Preparing documentation of ongoing project and upcoming projects.
 Preparing documentation on project proposal.
 Worked as project coordinator in overseas consultancy software.
Working as software tester; Test case preparation using requirement documents provided by development team and filing bug report to the development team

Company industry:
Software Development
Job role:
Support Services

Admin Executive

December 2012 - July 2014

Resource Hunters HR Pvt Ltd

India

December 2012 - July 2014

Reporting to the Administration Officer-Travel Department

 Post Recruitment formalities like custodian of passports, collecting medicals and forwarding the required documents for visa processing through Email/Courier.
 Emigration Formalities/POE (Protector of Emigrants) Submissions like doing emigration for emigration required candidates after getting their visa’s, Advertisement permission for releasing advertisement in the news paper, Interview Permission for conducting interviews all over India, Original documents submission after getting Original Demand Letter and Power of Attorney from the clients we are handling, Monthly report of emigration to the Accounts department.
 Ticketing for clients, candidates etc.
 Monthly report like Visa Received list, Traveled list and Visa Awaited list
 Documentations like preparing travel documents, dispatch travel docs to agents / candidates.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Administration

Faculty

February 2012 - September 2012

Softec Computer Education

India

February 2012 - September 2012

Responsibilities:
 Coordinated schedules of classes
 Conducted Lab practical
 Handled classes dealing with basic computer, programming languages, and Internet etc.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Vidya Academy of Science and Technology

November 2010

November 2010

Master's degree, Computer Application

India

GPA (percentage): 72%

GPA (percentage): 72%

M.E.S College Marampally

May 2007

May 2007

Bachelor's degree, Computer Application

India

GPA (percentage): 65%

GPA (percentage): 65%

Java Certification course
View attachment

Skills

Teamwork
Expert
Teamwork
Expert
Testing
Expert
Testing
Expert
Teacher Training
Expert
Teacher Training
Expert
Customer Service
Expert
Customer Service
Expert
Administration
Expert
Administration
Expert
SQL
Intermediate
SQL
Intermediate
SAS Programming
Intermediate
SAS Programming
Intermediate
SAP
Beginner
SAP
Beginner
MS Office
Intermediate
MS Office
Intermediate
Databases
Beginner
Databases
Beginner
Microsoft PowerPoint
Beginner
Microsoft PowerPoint
Beginner
Programming
Programming
Office Administration
Intermediate
Office Administration
Intermediate
Office Work
Intermediate
Office Work
Intermediate
Teamwork
Intermediate
Teamwork
Intermediate
Testing
Expert
Testing
Expert
Teacher Training
Expert
Teacher Training
Expert
Customer Service
Expert
Customer Service
Expert
Administration
Expert
Administration
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.



Languages

English
Intermediate
Hindi
Intermediate
Malayalam
Native Speaker

Hobbies

  • Sports
  • Games
  • Internet