Telesales Accounts Manager
Qatar National import and export
Total des années d'expérience :9 years, 1 Mois
Management of accounts
o Generate & distribute management reports in accurate and timely manner.
o Creating MIS report and presenting it to the concern Department.
o Preparing daily, weekly, monthly MIS reports.
o Maintained and repaired peripheral equipment connected to laptops and desktops.
o Investigated reports of system errors to try to reproduce problems and trace faults.
o Installed new hardware and software to meet system specifications and user needs.
o Communicated ICT disruptions to staff regarding installations, upgrades and outages.
o Educated service users on new software updates and system capabilities.
o Followed user guides and technical manuals to complete skilled repairs.
o Updated software for new functionality and improved security.
o Provide support & maintenance to existing management information system.
o Generate & distribute management reports in accurate and timely manner.
o Creating MIS report and presenting it to the concern Department.
o Preparing daily, weekly, monthly MIS reports.
o Perform data analysis for generating reports on periodic basis.
o Develops MIS documentation to allow for smooth operations and easy system maintenance.
Responsibilities
Preparing documentation of ongoing project and upcoming projects.
Preparing documentation on project proposal.
Worked as project coordinator in overseas consultancy software.
Working as software tester; Test case preparation using requirement documents provided by development team and filing bug report to the development team
Reporting to the Administration Officer-Travel Department
Post Recruitment formalities like custodian of passports, collecting medicals and forwarding the required documents for visa processing through Email/Courier.
Emigration Formalities/POE (Protector of Emigrants) Submissions like doing emigration for emigration required candidates after getting their visa’s, Advertisement permission for releasing advertisement in the news paper, Interview Permission for conducting interviews all over India, Original documents submission after getting Original Demand Letter and Power of Attorney from the clients we are handling, Monthly report of emigration to the Accounts department.
Ticketing for clients, candidates etc.
Monthly report like Visa Received list, Traveled list and Visa Awaited list
Documentations like preparing travel documents, dispatch travel docs to agents / candidates.
Responsibilities:
Coordinated schedules of classes
Conducted Lab practical
Handled classes dealing with basic computer, programming languages, and Internet etc.
Java Certification course
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