Fatima Ahmed, Client Relationship Manager

Fatima Ahmed

Client Relationship Manager

ASCS

Location
United Arab Emirates - Dubai
Education
Master's degree, MBA
Experience
2 years, 5 Months

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Work Experience

Total years of experience :2 years, 5 Months

Client Relationship Manager at ASCS
  • United Arab Emirates - Abu Dhabi
  • January 2017 to October 2017

Managed operational contracts for local and international governmental clients doing business in UAE. Effectively secured business with some of the largest accounts in the MENA region.
• Tracked project performance to analyse the successful completion of short and long-term goals
• Managed P&L’s to meet budgetary objectives
• Provided thorough statistical reports to internal and external stakeholders
• Proactive in managing and minimising risks while delivering a high-quality end products/services
• Collaborated with colleagues to prepare proposals in response to commercial requests
• Communicated with sales and marketing teams to convey information on newly developed processes or products to continuously meet potential client requirements and increase future sales
• Developed and maintained strategic relationships with key stakeholders in the Middle East and United States

Business Development Officer at Afrah
  • United Arab Emirates - Ras Al Khaimah
  • June 2015 to December 2016

Responsible for planning and delivery of a range of Tobacco products to clients worldwide
• Liaised with customers to customise product specifications according to their requirements
• Analysed current customer base to identify potential sales opportunities
• Collaborated with multiple cross functioning groups and assisted with recruitment of project teams
• Reviewed and maintained communication with key stakeholders
• Ensured that costs are in line with budget requirements
• Oversaw the projected process of delivery to its successful completion

Education

Master's degree, MBA
  • at Penn State
  • June 2019

In Progress- Online

Bachelor's degree, Psychology
  • at Pace University
  • May 2015

Specialties & Skills

Organization
Administration
Payroll
Recruitment
Customer Service
MICROSOFT OFFICE
Draft Proposals and provide deliverables
Client Relations
Risk Management

Languages

Arabic
Beginner
English
Expert

Training and Certifications

PMP (Training)
Training Institute:
Blue Mountain Training
Date Attended:
June 2017
Duration:
35 hours