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Fatima Awad Alanazi, Digital Marketing Supervisor

Fatima Awad Alanazi

Digital Marketing Supervisor·Art Dimension

Saudi Arabia

Bachelor's degree, Business Administration

Work experience

Total years of experience: 17 years, 0 months

Digital Marketing Supervisor

August 2017 - Present

Art Dimension

Riyadh, Saudi Arabia

August 2017 - Present

Company industry:
Media Production
Job role:
Administration

Social Media Specialist

November 2015 - November 2017

Saudi alzheimer’s disease association

Riyadh, Saudi Arabia

November 2015 - November 2017

• Managing and developing Saudi Alzheimer diseas association social media networks.
• Prepare a posting plan as the content and choice the photos and videos and check the designs, share the events and news with social media networks, a response to the customer queries on social media and email.
• Cover campaigns on social media.
• Cover events on snapchat.
Company industry:
Medical Hospital
Job role:
Marketing and PR

Social Media Specialist

June 2014 - May 2015

Al Tayyar Travel Group

Riyadh, Saudi Arabia

June 2014 - May 2015

• Managing and developing Al-Tayyar group social media Networks.
• Prepare a posting plan as the content and choice the photos and videos and check the designs, share the events and news with social media Networks, a response to the customer queries on social media Networks and email.
• Prepared radio ads & coordinate with advertising companies.
• Cover campaigns on social media networks.
Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

Marketing Representative

December 2013 - March 2014

Middle East Group

Riyadh, Saudi Arabia

December 2013 - March 2014

group carnivals organizer Company, I worked in the marketing department to attract customers to book booths to participate in the carnivals, also manage twitter account, prepare content and response to the customer queries.
Company industry:
Entertainment
Job role:
Marketing and PR

Admin assistant

June 2012 - December 2013

Hala Company (Avis)

Riyadh, Saudi Arabia

June 2012 - December 2013

Arrange and coordinate the customer files and finance records for safekeeping in the records of the company.
Company industry:
Automotive Dealership & Distributor
Job role:
Finance and Investment

Customer Service Representative

May 2009 - May 2012

Najm Insurance Co.

Riyadh, Saudi Arabia

May 2009 - May 2012

Customer Service and Call Center
• Customer Care Call center:
a. Receive and record the accidents calls
b. Follow up with the accident involved parties.
c. Closing out the accident cases.
• Command Unit:
d. Receive the accident cases from the Call Center
e. Coordinate with Najm field representatives to report to accident area.
f. Receive/record the accident analysis report from the field representative.
g. Provide the proper instructions to the field rep. to close the case.
Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Receptionist

September 2008 - February 2009

Treatment Way for dental care

Riyadh, Saudi Arabia

September 2008 - February 2009

•Booking appointment for the patients
•Entering/updating the patients’ data in the center record.
•Working on the doctors’ appointment schedules.
•Receiving patients complains and deal with them.
Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Education

King AbdulAziz University

December 2012

December 2012

Bachelor's degree, Business Administration

Saudi Arabia

GPA (point): 3.28 out of 4

GPA (point): 3.28 out of 4

http://ads.kau.edu.sa/Pages-ads-plan.aspx

Seven School

August 2005

August 2005

High school or equivalent, -

Saudi Arabia

GPA (percentage): 81.28%

GPA (percentage): 81.28%

Skills

Consumer PR
Expert
Consumer PR
Expert
Marketing
Expert
Marketing
Expert
Social Media
Expert
Social Media
Expert
Ability to manage time effectively.
Expert
Ability to manage time effectively.
Expert
Highly dependable
Expert
Highly dependable
Expert
Having the ability to cover campaigns on social media.
Expert
Having the ability to cover campaigns on social media.
Expert
Handle work pressure
Expert
Handle work pressure
Expert
Team Leadership
Expert
Team Leadership
Expert
Faster learner
Expert
Faster learner
Expert
Consumer PR
Expert
Consumer PR
Expert
Marketing
Expert
Marketing
Expert
Social Media
Expert
Social Media
Expert

Languages

Arabic

Expert

English

Expert