Fatima Alriyami, Training &Development Assistant Manager and Training Program Coordinator (Administrator)

Fatima Alriyami

Training &Development Assistant Manager and Training Program Coordinator (Administrator)

Ministry of Health

Location
United Arab Emirates
Education
Higher diploma, Office Administration
Experience
24 years, 0 Months

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Work Experience

Total years of experience :24 years, 0 Months

Training &Development Assistant Manager and Training Program Coordinator (Administrator) at Ministry of Health
  • United Arab Emirates - Ras Al Khaimah
  • My current job since November 2002

• Directly supervises office support staff: training employee, planning, assigning and directing work, appraising performance, addressing complaints and resolving problems.
• Identify training needs, plans and propose development programs for management staff.
• Participating and carrying out all activities related to in terms of preparation, implementation and evaluation and the development of training programs.
• Design survey models used in the training and special programs to identify and implement training requirements.
• Participate in the training plans through analysis of information and data of training needs.
• Implement the performance indicators of training programs unit and associated operational plan for the center.
• Maintain contact for appointments/events of the group in coordination with the head office planning, organizing and coordinating events.
• Attending events/meetings as representative.
• Order and dispatch of the Groups brochure.
• Sourcing and ordering stationery and office equipment.
• Liaising with staff and clients.
• Ensure proper organization and management of training materials which include instructional media, handouts and customer service issues.
• Perform advanced secretarial tasks, answering calls & handling queries.
• Reading, monitoring and responding to email.
• Preparing correspondence on the Director’s behalf.
• Writing minutes, taking dictation, writing reports, executive summaries and typing documents.
• Managing and reviewing filling and office system.
• Preparing presentation, papers for meeting and conducting research.

Administrator at General Command of the Armed Forces
  • United Arab Emirates - Abu Dhabi
  • February 2002 to October 2002

• Prepare correspondence and maintaining files and databases
• Translate correspondence (EnglishArabic)
• Coordinate the work with Embassies and Consulates.

Administrative Assistant at General Civil Aviation Authority
  • United Arab Emirates - Abu Dhabi
  • July 2001 to January 2002

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
• Answer telephones, direct calls and take messages.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

Graduate Trainee Uae National at Emirates Telecommunications Corporation (Etisalat)
  • United Arab Emirates - Abu Dhabi
  • March 1998 to April 1999

• Traffic Records Analyst &Assistant GSM Roaming Officer

Education

Higher diploma, Office Administration
  • at Higher Colleges of Technology
  • June 1997

Specialties & Skills

Human Resources
People Training
Administrative Skills
Coaching
Management
Working under-pressure
Creative Thinking
Presentation
Mentoring and Supervising
Communication Skills
Time Management

Languages

English
Intermediate
Arabic
Native Speaker

Memberships

Emirates Foundation
  • Kafaat
  • May 2016

Training and Certifications

Administrative Advisor (Certificate)
Date Attended:
November 2016
Training of Trainers (TOT) Diploma (Certificate)
Date Attended:
February 2017
Valid Until:
February 2020
Endorsed Leadership Strategies (Training)
Training Institute:
Al Baraha Hospital
Date Attended:
May 2016
Duration:
5 hours

Hobbies

  • Drawing and Designing