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Fatimah Sayah, call center agent

Fatimah Sayah

call center agent·Line x Logistics

Kuwait

Bachelor's degree, Accounting

Work experience

Total years of experience: 1 years, 2 months

call center agent

August 2025 - January 2026

Line x Logistics

Al Farawaniyah, Kuwait

August 2025 - January 2026

• Customer-focused Call Center Agent with experience supporting logistics and supply
chain operations.
• Skilled in handling inbound and outbound calls related to shipment tracking
• delivery scheduling, order status, and customer inquiries. Able to coordinate with
drivers, warehouses, and internal teams to resolve issues efficiently.
• Committed to providing accurate information, timely follow-ups, and excellent
customer service in a fast-paced logistics environment
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

call center agent

October 2024 - May 2025

MD MED Sabah

Sabah as Salim, Kuwait

October 2024 - May 2025

• Detail-oriented Call Center Agent with experience supporting medical services and
healthcare operations.
• Skilled in handling patient inquiries, appointment scheduling, insurance verification,
and follow-up calls while maintaining confidentiality and compliance with healthcare
standards.
• Known for clear communication, empathy, and accuracy in handling sensitive medical
information
Company industry:
Medical Clinic
Job role:
Customer Service and Call Center

Education

Kuwait University

May 2023

May 2023

Bachelor's degree, Accounting

Kuwait

completed multiple workshops such as how to launch your business , also how to creating and modifying forms, queries, reports, tables and populating database in Access.

Kuwait University

May 2023

May 2023

Bachelor's degree, Accounting And Administration

Kuwait

Skills

problem solving
Intermediate
problem solving
Intermediate
MS office
Intermediate
MS office
Intermediate
effective communication
Expert
effective communication
Expert
team work
Intermediate
team work
Intermediate
ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HEALTHCARE SERVICES
Intermediate
HEALTHCARE SERVICES
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STRESS MANAGEMENT
Intermediate
STRESS MANAGEMENT
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Memberships

Perfect group

عضو في المجال التطوعي

December 2018

Training and Certifications

Training
Access, how to launch your business
Kuwait University
Jul 2019
Show credentials

Hobbies and interests

reading