فاطمة صياح

• Customer-focused Call Center Agent with experience supporting logistics and supply
chain operations.
• Skilled in handling inbound and outbound calls related to shipment tracking
• delivery scheduling, order status, and customer inquiries. Able to coordinate with
drivers, warehouses, and internal teams to resolve issues efficiently.
• Committed to providing accurate information, timely follow-ups, and excellent
customer service in a fast-paced logistics environment

• Detail-oriented Call Center Agent with experience supporting medical services and
healthcare operations.
• Skilled in handling patient inquiries, appointment scheduling, insurance verification,
and follow-up calls while maintaining confidentiality and compliance with healthcare
standards.
• Known for clear communication, empathy, and accuracy in handling sensitive medical
information