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Fatima Jassem, Customer Service Assistant

Fatima Jassem

Customer Service Assistant·TransMed

United Arab Emirates

High school or equivalent, high school

Work experience

Total years of experience: 1 years, 7 months

Customer Service Assistant

January 2026 - Present

TransMed

Dubai, United Arab Emirates

January 2026 - Present

Worked as
Company, where | was responsible for receiving and
processing a large number of customer orders on a
daily basis. | regularly used Microsoft Excel for data
entry, order tracking, and updating records. |
communicated professionally with customers and
internal teams through email, ensuring accuracy and
timely responses while meeting deadlines under
pressure.

Company industry:
FMCG
Job role:
Customer Service and Call Center

Saleswomen

January 2024 - January 2025

azadea company

Sharjah, United Arab Emirates

January 2024 - January 2025

Worked as a at Company in a
retail store, Consistently met and achieved sales
targets through strong product knowledge and
effective communication. Built positive relationships
with customers, resulting in repeat visits and customer
loyalty. Maintained a clean and organized shop
environment while supporting team members during
peak hours.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

MAREYA QUTBYEA

January 2024

January 2024

High school or equivalent, high school

United Arab Emirates

Skills

COMMUNICATIONS

Intermediate

CUSTOMER SERVICE

Intermediate

DATA ENTRY

Intermediate

EMPLOYEE RETENTION

Intermediate

MICROSOFT EXCEL

Intermediate

ORDER MANAGEMENT

Intermediate

PRODUCT KNOWLEDGE

Intermediate

RELIABILITY

Intermediate

SALES

Intermediate

STRONG WORK ETHIC

Intermediate

Languages

Arabic

Beginner

English

Beginner

Hindi

Beginner