Fatima Shams

Administrative and Operations professional with 5+ years of experience in reporting, data
management, documentation, and operational support. Skilled in Excel, Google Sheets, record
management, and cross-functional coordination within challenging environments.

• Maintained and updated 500+ operational records using Excel and Google Sheets,
ensuring data accuracy and timely updates.
• Processed 200+ daily transactions and supported payroll administration for 100+
employees with zero reported discrepancies.
• Prepared quotations, KPI reports, and operational summaries using Excel tools
including Pivot Tables and VLOOKUP.
• Developed Excel and Google Sheets trackers and dashboards that reduced manual
reporting time by 30%.
• Coordinated cross-functional communication and administrative support across
multiple departments.

• Maintained delivery logs and operational records to support daily logistics activities.
• Coordinated scheduling and workflow between warehouse and field teams.
• Managed vendor documentation and filing systems while ensuring timely updates.
• Prepared daily operational reports to support service performance and efficiency.