Administrator at Regulatory Affairs
L'Oreal Middle East
Total years of experience :1 years, 4 Months
-Carried out product registration for Saudi Food and Drugs Authority.
-Prepared excel sheets containing all details of the product which included Skincare, Makeup, Hair Care and Nail Care from both Drugstore and High End Brands.
-Prepared separate excel sheets for different products containing ingredients, concentration and functions.
-Subsequently registered the product on the Saudi Food and Drugs Authority website.
-Also updated approvals for products registered on a daily basis.
-Dealt with product rejection and correction.
-Solved any claim issue that came up with products.
-Updated weekly reports for the number of submissions done per week.
-Sent emails for problem solving and discussion.
-Used Vlookup and filters on excel sheets frequently.
• Updated and sent emails on daily basis.
• Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed.
• Return customer phone calls, providing sufficient answers to questions.
• Perform clerical work such as typing documents & quotations, printing, copying, faxing, etc.
• Attend meetings and interviews to take notes relevant to the case.
• Enter customer and client information into computer system for easy reference.
• File important and confidential documents.
• Worked with the Awareness and Prevention team of The Dubai Police Anti-Narcotics Department.
• Assisted in organizing Drug Awareness Program ‘International Drug Day’ at Arabian Centre from 27th-29th May.
• Managed various sponsors for the event.
• Sent letters to universities and schools to attend the event.
• Supervised all volunteers for the event
• Coordinated with various companies and officials during the event.
• Created many presentations, brochures, booklets and posters for various Drug Awareness programs held in schools, universities and companies