Fatima Angelica Viloria, Medical Secretary

Fatima Angelica Viloria

Medical Secretary

Al Noor Hospital

Location
United Arab Emirates
Education
Bachelor's degree, Psychology Major
Experience
18 years, 4 Months

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Work Experience

Total years of experience :18 years, 4 Months

Medical Secretary at Al Noor Hospital
  • United Arab Emirates - Abu Dhabi
  • My current job since May 2011

• Receive patient and visitor with welcome and courtesy.
• Fix appointments of the Head of Department, keep accurate record, ensure concerned people are informed in advance and necessary arrangements have been made.
• Answer incoming telephone calls.
• Keep track of documents in the department for easy traceability.
• Maintain professional confidentiality at all times.
• Ensure all arrangement for the schedule meetings in the department.
• As medical secretary to the head of department, it is required to assist in all paperwork such as minutes of meetings, performance appraisal of Radiology staff and complete duties as requested by the Head of Department.
• Receive, reply and dispatch incoming and outgoing mails through intramail.
• Assist the department head in preparing necessary action plans, performance mechanism.
• Accurately prepare relevant patient medical reports by dictation from the Head of Department and complete it in a timely manner.
• Extend assistance to the other Radiologists, Administration Officer and Chief Radiographer as and when needed.

Administrative Secretary at Baynunah Laboratories
  • United Arab Emirates - Abu Dhabi
  • December 2006 to March 2010

• Ensures that all aspects of documentations are effectively controlled and categorized i.e. documentations, communications and non - technical documentations, quality records and publication.
• Ensure safekeeping and maintenance of technical records and master documents (hard copies). Control the flow of technical library documents and file in systematic order for easy retrieval using database logging registration.
• Corresponds with the required personnel (Owners, Consultants and Contractors) for receipt of outstanding documents, follow up, and prepares document status periodically.
• Assign in handling incoming and outgoing calls on multi-telephone line.
• Attended routine projects/ operation/ office coordination meetings and carry out all necessary action on documents and drawing concern.
• Provide support to Geotechnical and Material Engineering Team concerning technical document management, uploading and downloading of technical documents in the Company.
• Review, register and distribute of document with accuracy from both internal and external sources.
• Maintains document register, ensuring deliverables for each discipline is kept to date.
• Provide and control of document codes and serial numbers.
• Quality checking, distribution, recording, monitoring and expedite processing of office documents, submittals and other data as required.
• Copying and distributing of documents according to document distribution matrix.
• Maintenance of original documents and check print files, keeping all superseded revision.
• Ensure that site records documents are kept up to date.
• Archiving and archive retrieval.
• Experience the complete compliance in the application and management of company quality system.
• Ensured that all related documents are utilized by the department are in adherence with the set quality system.

Human Resources Assistant at Wonderfoods Incorporation (Sizzling Plate and Chicken Company
  • Philippines
  • December 2005 to December 2006

• Responsible for providing support in various human resource function (recruitment) which includes the screening of applicants curriculum vitae, administering numerical and personality test, making interview, assessments and evaluation.
• Provides advice and support to staff and ensures that they have accurate and timely information in order to make effective decisions.
• Responsible in orientation, training needs and opportunities, job descriptions, workers compensation and implementation personnel policies and procedures.
• Concern in the performance monitoring and development of staff by means of evaluation and employee counseling.
• Supervise daily attendance and recommend solutions to resolve chronic attendance difficulties.
• Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services.
• Prepare, develop and implement procedures and policies on staff recruitment.
• Maintain confidentiality, standards of conduct, demonstrate sound work ethics and perform independently while performing the duties of human resource officer.

HR Assistant at Powerlane Resources Incorporation
  • Philippines
  • December 2004 to December 2005

-Screening applicants resume, making interviews, administering numerical and personality test, giving assessments and evaluation.
-Concern with the dispatchment of the newly hired applicants on the client company.
-Answering important phone calls and any business concerns.
-Assisting the manager and OIC when the manager is not around.
-Knowledge in time keeping, organize employees profile and supervise employees performance.
-Giving orientation about the companies profile, the clients profile and other concern such as the salary and other compensation
-Attending jobfair.

Education

Bachelor's degree, Psychology Major
  • at New Era University
  • March 2004

GPA - 90 Special Education Intern (200 hrs.) – 2002 New Era University Guidance and Counseling Intern (160 hrs.) – 2002 New Era University Clinical Intern (200 hrs.) – 2003 National Center for Mental Health Nuevo de Pebrero, Mandaluyong City Industrial Intern (200 hrs.) – 2003 Splash Manufacturing Corporation Canumay West, Malinta, Valenzuela City

Specialties & Skills

Data Entry
Engineering
Receptionist
Administrative
Net Surfing
MS Word
MS Excel
MS Power Point

Languages

Tagalog
Expert
English
Expert

Memberships

Psychology Department,New Era University
  • Outreach Chairman
  • June 2002
Philippine Mental Health Association
  • Member
  • January 2002
Philippine Mental Health Association
  • Member
  • January 2001
Psychological Association of the Philippines
  • Junior Affliates Member
  • June 2000