Operations Executive
Reed Exhibitions
Total years of experience :16 years, 10 Months
*Keep manuals and the exhibitors online services on MWoE platform updated with correct rules, regulations, and H&S info,
*Ensure that all activity is carried out in line with company H&S Policy and Show regulations after getting the blessings of the in-house H&S manager,
*Uses the customer point of view to challenge current activity and identify areas for improvement. Focus on increasing customers' positive emotional engagement as opposed to just absence of negative 'customer experience.
*Following up with the stand builders to receive:-
•stand designs
•risk assessment & method statement documents
•insurance,
•trade license
•performance bond,
*Ensure show teams meet deadlines for Ops deliverables by proactive engagement.
*Liaise with appointed and venue contractors within negotiated agreements to ensure maximum performance
*Monitor performance and deadline achievement
*Contractors registration via ESC system,
*Co-ordination of exhibitor manuals
*Co-ordination of exhibitor lists internal/external requirements
*Create and/or give briefs evaluating designs & proposals as required by OM for features, shell scheme stands, pavilions and other ad hoc design requirements.
*Preparing and updating the Smartsheet supplier/service providers software as a service application for collaboration and work management to assure that RX and the service providers as on the \[real time\] with the orders/prices,
*Cost comparison and evaluations of suppliers to ensure Reed receives the best cost savings.
*Maintaining and updating a supplier database including, Trade License, VAT Certificate & MSA’s.
*Controlling costs against budget, raising LPOs, manage supplier’s payment requests and maintain invoice records. Maintenance of the operations budget trackers as required by the OM/OD
*Negotiation with suppliers and contractors as required.
*Support teams in identifying new revenue streams, and developing existing ones as required by the OM/OD
•Assist in reviewing the scope of work of ITT from clients and assist in evaluating & summarizing the SOW in preparation of bidding.
•Up-keeping and maintaining record of all bids and quotations submitted.
•Support on contractual terms and conditions for tenders, contract and quotation proposals.
•Support the implementation of the marketing plan.
•Assist with the maintenance of the price book and maintain logs of accepted contracts and quotations.
•Establish a Global Tendering System which meets best industry practices and ensure that all AMC Oil & Gas Divisions/Product Lines.
•Establish a Cash Value Added (CVA) commercial tendering system to ensure that all costs are transparent and our commercial objectives are aligned with upper management expectations.
•Schedule periodical reviews to discuss and evaluate the Tender preparations progress.
•Assist the Business Development Manager and Commercial Manager to prepare any tender clarifications.
•Establish a Global Contracts Review Process in close consultation with Legal Counsel.
•Negotiate contract terms and conditions and, any concessions with the client in close consultation with the Tender Team Leader, Business Development Manager, Commercial Manager and Legal Counsel.
•Review all contract terms and conditions to ensure they meet all requirements before management sign-off.
•Ensure that all AMC Oil & Gas Country/Division/Product Line Managers understand the obligations under all contracts and have strategies in place to maximize the sales revenue and profit from all contracts.
•Oversee contracts from the commencement date through to completion, manage client expectations and ensure that all business objectives are met.
•QHSE Representative for MEAI - Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations according to Regional Plan and Targets which includes the reporting of KPI’s and evidential documentation on a monthly/quarterly basis.
•Promotes and takes an active part in quality improvement process for ISO certifications.
•Makes travel arrangements and reservations, schedule appointments, or administer personnel working schedules.
• Weekly/Month End Reports (Rig Count, allocation, Competition, VP - DBX/Headquarters - Houston Weekly Flash Report, Sales Revenue Report (Middle East & Asia Pacific Region), Legal Entity & Status Report)
• The Administrator Specialist II in eCRM (Customer Relation Management) for the Middle East, Asia Pacific Region to identify and pursue all realistic sales opportunities and generate new business for combines integrated services
• Data Management - Construct a folder on a shared network drive for a more time efficient filing system and accessible to management and Product Line Managers
• Work with Product Lines to produce a sufficient prequalification as per customer requirements
• Review current contracts with Product Lines to identify any major concerns or unresolved occurrences in which we could better customer satisfaction
• Attend all VP Management Weekly Sales Action Meetings, Segment Meetings and Corporate Event Planning Meetings.
• Schedule meetings with customers, in house presentations and management meetings
• Manage Marketing Material per Segment and coordinate with Houston for publications and final reviews.
• Coordinate events for Trade Shows, Global and Regional conference to include customer workshops in the GCC area.
• Schedule Travel Arrangements, Hotel Bookings, etc…
• Weekly/Month End Reports (Rig Count, allocation, positions, tender status updates, prequalification’s updates, Competition, personnel utilization and weekend officers)
• Work with Product Lines to produce a sufficient prequalification as per customer requirements
• Work in parallel with all Product Lines to ensure meeting and pursuing all realistic business opportunities
• Standardize the Weatherford submissions to be uniformed for a more customer friendly presentation
• Update the Tender/RFQ’s records and processes.
• Data Management - Construct a folder on a shared network drive for a more time efficient filing system and accessible to management and Product Line Managers
• Review current contracts with Product Lines to identify any major concerns or unresolved occurrences in which we could better customer satisfaction
• Attend all management Sales Action Meetings and Bi-Weekly Operations Meetings
• Schedule meetings with customers, in house presentations, and management meetings
• Create new templates and forms for time efficiency
• Maintain and update necessary Matrixes (Training, personnel utilization, etc.)
Applied policies & procedures provided in Labor Law for department personnel & maintained all confidential files and reports
Prepares business letters, faxes and proposals
Creates expense reports in SAP and Coordinate with Finance & Accounting to apply or renew Tender Bonds
Makes travel arrangements and reservations, schedule appointments, or administer personnel working schedules
Responsible for Tender review, presentation and submission
Creates Quotations in SAP to submit to customers
Contracts upload in SAP and Contract Analysis
Maintain CRM (Customer Relationship Management )and ensure opportunities are uploaded for Southern Gulf ( UAE, Pakistan and Yemen)
Downloads Revenue/Cost trend report from SAP system
Attends conference calls with the company’s vice president of eastern hemisphere and country managers to take down notes and meeting minutes
Ensure compliance of protocols for Halliburton Contract Approval System
Scheduled and booked appointments based upon new patients evaluation and needs
Created quotations, invoices, payments and closed down the register
Filled insurance claims for patients and followed up on account receivables
Ensured follow up with inventory and orders
Send patient reminder cards and special offers
Filling of patient charts and follow ups after procedures
Dental Assisting
Prepare tray set-ups and assist during procedures, providing dentist with the tools and equipments needed during the procedure, including fillings and crown preps
Clean and maintain X-ray processors, sterilize instruments
Obtain and record patient information, including current treatment and conditions
Ensured the comfort of patient during dental procedures.
Prepared lease documents and related paperwork
Promoted positive, proactive resident relations
Maintained high occupancy of the apartment property
Ensured to inform policies and procedures to the residents
Coordinated with the Community Manager and Assistant Manager
Obtained the Community Managers approval prior to the resident moving in
Experience in apartment leasing and property management
Exceptional knowledge of Landlord/Tenant Law and Fair Housing Act
In-depth knowledge of Rent Control Properties (Section 8, HUD, Tax Credit)
Strong verbal and written communication skills
Proficient in AMSI, YARDI, Word, Excel, PowerPoint, and Outlook
Ability to show potential rental applicants apartments to lease
Excellent office and clerical skills, and good telephone skills
