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Fatimah Al Jaafreh, HEAD OF HUMAN CAPITAL

Fatimah Al Jaafreh

HEAD OF HUMAN CAPITAL·Ejada systems

Jordan

Bachelor's degree, Economy

Work experience

Total years of experience: 17 years, 3 months

HEAD OF HUMAN CAPITAL

May 2024 - Present

Ejada systems

Amman, Jordan

May 2024 - Present

• Lead people strategy, talent acquisition & Management, and workforce optimization initiatives
aligned with business growth.
• Achieved 94% hiring hit rate within 12 months through structured assessment and governance frameworks.
• Designed and implemented performance management systems, succession planning, competency
matrices, and career frameworks.
• Led HR governance and transformation initiatives supporting the IOP transactional phase.
• Develop and execute training and development programs to enhance employee skills and
engagement. Create and implement new systems (Performance Review Evaluation using SMART
KPIs, Succession Planning, Career Growth, and Future Managers).
• Manage performance appraisal programs and guide managers on performance-related discussions.
• Lead, implement, and coordinate with department heads to identify critical skills and competencies
needed for their teams. The new competencies matrix is ready for all employees.
• Organize and facilitate recruitment and branding events, including job fairs and networking
opportunities, to build a strong candidate pipeline, strengthen Ejadas brand within the community, and
advance the employer-of-choice mission and objectives.
• Implemented diversity and inclusion initiatives to increase representation of underrepresented
groups within the workforce.

Company industry:
Computer Hardware & High-Tech Manufacture

INDEPENDENT HC CONSULTANT

January 2021 - January 2024

FREELANCER

Amman, Jordan

January 2021 - January 2024

• Delivered HR consulting, governance, and workforce optimization solutions across Jordan,
KSA, UAE, and Oman.
• Led HR audits, people transformation initiatives, and full-cycle talent acquisition.

Company industry:
Media Production

Head of Talent Management & Acquisition

January 2021 - January 2022

Case In Point

Amman, Jordan

January 2021 - January 2022

Company industry:
Business Consultancy Services

HR Manager

January 2020 - January 2021

Real Soft Advanced Applications

Amman, Jordan

January 2020 - January 2021

Company industry:
IT Services

HR Manager

January 2018 - January 2020

Strategics Think Tank

Amman, Jordan

January 2018 - January 2020

Company industry:
Marketing

HR Supervisor

January 2016 - January 2017

Al MAMLAKA TV Station

Amman, Jordan

January 2016 - January 2017

Company industry:
Broadcast Media Production

HR Supervisor

January 2010 - January 2016

Nuqul Group

Amman, Jordan

January 2010 - January 2016

Company industry:
Industrial Production

HR Officer

January 2008 - January 2010

ESTRARTA SOLUTIONS

Amman, Jordan

January 2008 - January 2010

Company industry:
Computer Hardware & High-Tech Manufacture

Education

The Hashemite University

March 2007

March 2007

Bachelor's degree, Economy

Jordan

Hashemite University

September 2003

September 2003

Bachelor's degree, Economy

Jordan

Skills

Training Planning
Expert
Training Planning
Expert
Communication Tools
Expert
Communication Tools
Expert
Compensation
Expert
Compensation
Expert
Recruitment
Expert
Recruitment
Expert
Internet recruiting techniques
Expert
Internet recruiting techniques
Expert
• Dedication/Hard-Working/Work Ethic/Tenacity
Expert
• Dedication/Hard-Working/Work Ethic/Tenacity
Expert
• Problem-Solving/Reasoning/Creativity
Expert
• Problem-Solving/Reasoning/Creativity
Expert
 Microsoft Office, Including Word, Excel, PowerPoint, and Outlook
Expert
 Microsoft Office, Including Word, Excel, PowerPoint, and Outlook
Expert
• Teamwork.
Expert
• Teamwork.
Expert
• Positive Attitude/Motivation/Energy/Passion
Expert
• Positive Attitude/Motivation/Energy/Passion
Expert
• Dependability/Reliability/Responsibility.
Expert
• Dependability/Reliability/Responsibility.
Expert
 HR Governance, Policies and SOPs.
Expert
 HR Governance, Policies and SOPs.
Expert
 People Strategy & HR Transformation.
Expert
 People Strategy & HR Transformation.
Expert
 Talent Management & Talent Acquisition
Expert
 Talent Management & Talent Acquisition
Expert
 Workforce Utilization & Capacity Optimization.
Expert
 Workforce Utilization & Capacity Optimization.
Expert
CHANGE MANAGEMENT
Intermediate
CHANGE MANAGEMENT
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
GOVERNANCE
Intermediate
GOVERNANCE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
PEOPLE MANAGEMENT
Intermediate
PEOPLE MANAGEMENT
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
TALENT MANAGEMENT
Intermediate
TALENT MANAGEMENT
Intermediate
 Organizational Development & Change Management
Expert
 Organizational Development & Change Management
Expert
 Performance Management (KPIs, OKRs, SMART Frameworks).
Expert
 Performance Management (KPIs, OKRs, SMART Frameworks).
Expert
 Employees’ Engagement and Culture.
Expert
 Employees’ Engagement and Culture.
Expert
 Succession Planning & Leadership Development.
Expert
 Succession Planning & Leadership Development.
Expert
 HRIS, Data Analysis & HR Reporting
Expert
 HRIS, Data Analysis & HR Reporting
Expert
 Stakeholder Management (Public & Private Sectors).
Expert
 Stakeholder Management (Public & Private Sectors).
Expert
Training Planning
Expert
Training Planning
Expert
Communication Tools
Expert
Communication Tools
Expert
Compensation
Expert
Compensation
Expert
Recruitment
Expert
Recruitment
Expert

Languages

Arabic

Expert

English

Expert

Memberships

Resilience Middle East Initiative

Founder

June 2011

Training and Certifications

Certifications
Advanced Excel Certification.
Advanced Facilitator Certification.
SIX Sigma Green Belt Certification.
Certified PMP.
Certified HR Business Partner.
SCP Certification.
Was member of King Abdallah II Award for Excellence
Oct 2013
 Got 3 Awards of Distinguished Employee of Fine.
Apr 2010

Training
Six Sigma green built training certificate.
Egypt
Jan 2012
PMP
Intrinsic Management
Dec 2009