hazem Ahmed jabr, Assistan Food And beverage manager

hazem Ahmed jabr

Assistan Food And beverage manager

مجموعة وهج

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Hotel managment
Experience
10 years, 7 Months

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Work Experience

Total years of experience :10 years, 7 Months

Assistan Food And beverage manager at مجموعة وهج
  • Saudi Arabia - Mecca
  • My current job since February 2023

• Designing delicious and attractive menus and continuously making improvements.
Forecasting, planning, sourcing, and ordering food supplies for kitchen, as well as beverages to stock bar and fridges.
Building positive relationships with food and beverage vendors.
Adhering to food and beverage budget.
Managing daily food and beverage operations.
Following food and safety regulations.
Maintaining positive customer relationships, processing complaints, and responding to customer needs.
Assisting with marketing events.
Creating and enforcing restaurant policies, targets.
Hiring, training, and managing food and beverage staff.
Strong working knowledge of related computer software, including restaurant management software.
Ability to adhere to budgets and meet financial targets.
Exceptional organizational, leadership, problem-solving, and communication skills.
Ability to forecast food and beverage needs.
Excellent customer service skills.
Great delegation skills

Area Manager at Zack's
  • Egypt - Cairo
  • December 2020 to December 2022

• Demonstrate and ensure operational excellence through the training, disciplining and encouragement of Managers, Team Leaders, and Team Members
• Conduct and attend meetings as required
• Partner with Human Resources in any investigations that arise in the Area and work with HR to finalize and make decisions on any action to be taken
• Conduct routine visits to restaurants in area to ensure each General Manager is maintaining company standards
• If any deficiencies are found, work with management and staff to clearly outline the problem areas and assist them in developing a plan of action to correct problems in a timely manner
• Work with operation Manager and on new restaurant site selections and new restaurant budget planning
• Manage the area's financial accountability through reviewing critical reports, adhering to the budgeted Gross Operating Profit, and evaluating the area's combined expense plan to ensure overall operations meet and the company financial goals
• Coordinate specific activity to capture opportunities for increasing profitable sales with each Restaurant Manager
• Assume additional responsibilities as assigned
• To continue the path for career success at the company, the Area Manager must be able for participate in the skills development program.
• Built positive and productive relationships with store and field leadership.
• Held meetings with director to identify techniques to overcome sales obstacles.
• Supervised \[ 3 \] locations to enforce high-quality standards of operation.
• Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations

Area Manager at Husson El Ezz Group
  • Saudi Arabia - Jubail
  • October 2018 to August 2020

• Demonstrate and ensure operational excellence through the training, disciplining and encouragement of Managers, Team Leaders, and Team Members
• Conduct and attend meetings as required
• Partner with Human Resources in any investigations that arise in the Area and work with HR to finalize and make decisions on any action to be taken
• Conduct routine visits to restaurants in area to ensure each General Manager is maintaining company standards
• If any deficiencies are found, work with management and staff to clearly outline the problem areas and assist them in developing a plan of action to correct problems in a timely manner
• Work with operation Manager and on new restaurant site selections and new restaurant budget planning
• Manage the area's financial accountability through reviewing critical reports, adhering to the budgeted Gross Operating Profit, and evaluating the area's combined expense plan to ensure overall operations meet and the company financial goals
• Coordinate specific activity to capture opportunities for increasing profitable sales with each Restaurant Manager
• Assume additional responsibilities as assigned
• To continue the path for career success at the company, the Area Manager must be able for participate in the skills development program.
• Built positive and productive relationships with store and field leadership.
• Held meetings with director to identify techniques to overcome sales obstacles.
• Supervised \[ 3 \] locations to enforce high-quality standards of operation.
• Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations

District Manager at Atco Food
  • Saudi Arabia - Khobar
  • August 2015 to October 2018

• Demonstrate and ensure operational excellence through training, disciplining and encouragement of Managers, Team Leaders, and Team Members
Conduct and attend meetings as required
Conduct routine visits to restaurants in area to ensure each General Manager is maintaining company standards
If any deficiencies are found, work with management and staff to clearly outline problem areas and assist them in developing plan of action to correct problems in timely manner
Work with operation Manager and on new restaurant site selections and new restaurant budget planning
Manage area's financial accountability through reviewing critical reports, adhering to budgeted Gross Operating Profit, and evaluating area's combined expense plan to ensure overall operations meet and company financial goals
Coordinate specific activity to capture opportunities for increasing profitable sales with each Restaurant Manager
Assume additional responsibilities as assigned
To continue path for career success at company, Area Manager must be able for participate in skills development program.
Built positive and productive relationships with store and field leadership.
Held meetings with director to identify techniques to overcome sales obstacles.
Supervised 2 locations to enforce high-quality standards of operation.
Coordinate specific activity to capture opportunities for increasing profitable sales with each Restaurant Manager.

Restaurant General Manager at Sizzler House
  • Saudi Arabia - Riyadh
  • April 2013 to May 2015

casual dining
300 cover
My job description is
• Responsible for all the Operations & Administration
in the Restaurant
• ensure that all team members adhere to the service standards and procedures laid down in this manual.
• ensuring that all employees adhere to the company's uniform standards.
• ensure that the sales inputs required by the Accounts Manager/Night Auditor for preparing the Daily Sales report are sent to them in the morning of all working days. He shall ensure that it is sent.
• Meeting and greeting customers and organizing table reservations.
• advising customers on menu; recruiting, training and motivating staff.
• supervise the purchasing of ingredients and the repair and maintenance of restaurant tools and equipment.

Education

Bachelor's degree, Hotel managment
  • at The Higher Institute For Hotel &Tourism Hotel management
  • July 2007

• The four-year period of study was the university administration qualifying us through training and working in the hotels of the group to obtain the highest scientific and practical experience in the food and beverage department according to the beginning of the hierarchy, which qualifies us to pass the stage successfully.

Specialties & Skills

Veritas Volume Manager
Oracle Enterprise Manager
Group Work
إدارة فريق بأن تكون القائد وليس المدير
Micros system,Omega, Opera,Nav System,
Guest Relation
power point
Marketing
problem solving
people management
restaurants management
operation
staff training
accounting
restaurants
planning

Languages

English
Expert

Training and Certifications

Experience (Certificate)
Date Attended:
May 2012
Food Hygine (Training)
Training Institute:
E- Cristal
Date Attended:
January 2010
Employee of the Month (Certificate)
Date Attended:
November 2010
Hotel Managment (Training)
Training Institute:
Intercontinental Hotel Muscat
Date Attended:
May 2005

Hobbies

  • الرياضه والقراءه والرحلات