Fatin Abu Hijleh, Group Senior HR Manager

Fatin Abu Hijleh

Group Senior HR Manager

Barrak Mohamed Abdulaziz Al-Barrak& Sons Itl. Cont. W.l.l.

Location
Kuwait - Salwa
Education
Higher diploma, Certified Human Resources Professional (HRP)
Experience
19 years, 5 Months

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Work Experience

Total years of experience :19 years, 5 Months

Group Senior HR Manager at Barrak Mohamed Abdulaziz Al-Barrak& Sons Itl. Cont. W.l.l.
  • Kuwait - Al Kuwait
  • My current job since June 2022

Al-Barrak Group operates in Kuwait and the Arabian Gulf, with its subsidiaries:
• Barrak Mohamad Abdulaziz Al Barrak & Sons Intl. Cont. Co. W.L.L. - marine works contractor
• Eco Tech Company - Integrated Solutions
• Eco Tech Company - Hardware & Equipment
• Al-Barrak Chemical Company
• Al-Barrak Plastic Factory
• Al-Barrak Auto Company


Responsibilities:

• Leading the Organization's HR Transformation Project - HRT
• Designing and implementing strategic HR plans and technology, to maximize the value of our HR endeavors that will help the business as a whole
• Initiating and leading human resource programs and projects, including the TRMS covering tangible and intangible rewards, and compensation and benefits structure
• Formulating strategic and practical plans to address human resource matters
• Devising plans and techniques to drive change and culture management
• Creating the HR budget and managing costs within the budget.
• Articulating integrated HR policies, procedures and workflows
• Establishing control systems for compliance with business methods and HR practices, ensuring that the laws and regulations are followed in every geographical region.
• Reviewing systems and processes and making modifications to address issues
• Revising compensation structure to ensure competitiveness
• Refurbishing knowledge of advancements in the field and presenting new ideas
• Conducting research through various methods to identify a problematic situation, and mitigate risks including financial risks
• Providing advice and recommendations to HR personnel for resolution of daily issues
• Conducting investigations ensuring compliance with the labor laws
• Taking initiatives to foster a positive work environment, high productivity, and enhanced performance workplace
• Analyzing data collected from satisfaction surveys, engagement surveys, exit interviews, turnover, absenteeism, training needs, as well as other issues, and providing periodical reports to the Senior Management
• Designing and upgrading Onboarding, Orientation programs, and exit interviews
• Initiating cost-effective methods for recruitment, upgrading systems for high hiring standards
• Optimizing everyday processes

Group HR Manager at Senergy Holding Company Senergy Oilfield Solutions Company - (ENOS)
  • Kuwait - Al Ahmadi
  • December 2017 to February 2022

Senergy Holding invests in oil and gas services companies operating in Frontier and Emerging Markets in (MENA Region), One company under the Group Umbrella was renamed from Eastern National Oilfield Services ENOS, to Senergy Oilfield Solutions. The mother company’s subsidiaries Provide logging, testing and well completion services in Kuwait, Sudan, Iraq (Southern Iraq and the Kurdistan Region) and Pakistan. The company is listed in the the Stock market of Kuwait.

Eastern National Oilfield Services Co. ENOS - Senergy Oilfield Services Co.
Senergy Holding Company K.S.C.P. (O&G)

Senergy is an Oil and Gas Company that operates in Kuwait and the MENA region.

Key Accomplishments:

• Managed talent acquisition and covered all vacancies at all levels.
• Used technologically relevant digital systems to manage payroll and benefits programs. Championed the ERP implementation for HR Module Design and implementation - Odoo.
• Coordinated employee grievances and disputes in a timely and professional manner by finding constructive solutions.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Implemented performance reviews and motivational strategies to elevate results.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Distributed employee engagement surveys to identify areas of improvement.
• Coordinated technical training and personal development classes for staff members.
• Administered the Compensation and benefit including the creation of the Grading and Salary structure for the Group.
• Crafted the Policies, procedures, and workflows for the Group including the Code of Business Conduct and the Employee Handbook.
• Managed Employee engagement initiatives.
• Crafted Competency-based job descriptions for the Group.
• Managed the Training and development activities, crafted the Competencies Framework, managed Career Development and Succession Planning,
• Managed all HR Daily Operations
• Organized and led staff orientation programs and training to promote collaboration.
• Motivated employees through special events, incentive programs, and constructive feedback.

HR Manager at Taiba Hospital
  • Kuwait - Sabah as Salim
  • May 2016 to September 2017

Provided full support to the Deputy CEO covering HR strategic execution role to help drive Business Success.

Key Accomplishments:

• Provided full support to the Deputy CEO covering HR strategic execution role to help drive Business Success.
• Amended and created new HR policies as per the JCI requirement.
• Managed the HR Operations daily activities including compensation and benefits.
• Managed employee engagement Initiatives.
• Managed to upgrade the HRMS.
• I was a team member in the hospital's strategic planning team and planned the HR Department objectives accordingly.
• Restructured the HR Department to meet requirements.
• Refined and created job descriptions.
• Covered talent acquisition requirements.

Organization Development & Country Human Resources Manager at Faisal Al-Rasheed Group (Kuwait, Egypt, Iraq, Bahrain & Pakistan)
  • Kuwait - Al Kuwait
  • May 2012 to April 2016

Key Accomplishments:

• Developed the HR Branding and the current Organizational Culture, succeeded in attracting the best talent, reduced the related recruitment cost than budget, met my target for improving the employee retention rate, and improving the ROI for Kuwait Territory, met my target for improving the employee satisfaction rate, and reducing the employee turnover rate for Kuwait Territory.
• Led the implementation of the New Joiners Onboarding / Orientation program.
• Led the implementation of the updated policies and procedures for all territories.
• Led the implementation of the Job Description Refinement, covering behavioral and technical competencies per position.
• Implemented the current employees' re-fitment / redeployment exercise for Kuwait territory as per the refined job descriptions and Led the process at other territories.
• Succeeded in covering all newly opened posts at all levels for Kuwait territory.
• With the tremendous efforts of the HR Team, we were awarded the "HR Team of the Year" of the 10th annual MENA HR Excellence Award, among the MENA Region at the Human Asset Expansion Summit in 2015.
• Championed the HRIS migration Project - ERP Design and Implementation, along with LevTech Co - UAE.
• Led with success, the Salary structure maintenance project for Kuwait territory, along with Hay Group - UAE, and introduced new financial and non-financial rewards to the Total Reward Management system - TRMS.
• Linked employees' performance with the achievement of their established objectives, in line with the established goal.
• Met my deadline target for the Organization Transformation Project (Change Management) covering all geographical areas (Kuwait, Egypt, Iraq, Bahrain & Pakistan), Company's Policies, Procedures & Workflow optimization for all geographical areas, Competencies Framework creation project, Career Development and Succession Planning Systems.

HR & Admin Director at Al-Omooma Hospital
  • Kuwait
  • November 2008 to April 2012

Key Accomplishments:

• Restructured the HR and Admin Division and modified policies and procedures and internal processes (inter-departmental/technical), serving the Management targets.
• Successfully met my target for the “AOH Launching project” from scratch till launch, covering Challenging Talent Acquisition, Org. Restructuring,
• Compensation and Benefits, Learning and Development, Performance Management, Employee Relations, Rewards and Recognitions, and Employee Disciplinary.
• Succeeded in solving Owners' concerns to meet business needs by leading in-house projects:
a. Selective Staff Re-fitment
b. Inter-Departmental and Across Departments Workflow Redesign.
• Led the following projects with success:
a. HR automation.
b. In-house Job Description building.
c. Salary structure maintenance and Incentive Schemes.
• Transformed HR and administrative roles to a strategic business partner role, and joined with Senior Management; driving business target initiatives, with a proven track record of optimal utilization of resources for overall profitability.
• Met Challenging Talent Acquisition Plan: Established an inventive staffing plan with reduced turnaround time spent on processing medical sector paperwork and MOH processes for licensing. reduced associated costs of new hires applied talent headhunting, achieved competitive advantage, retained top talent, and increased business ROI.
• Learning and Development:
i. Systemized the Healthcare Workforce Continuous Education Credits system.
ii. Coached executives, Dept. Heads and Managers concerning projects driven by the HR, in addition to Leadership and Management.
iii. Implemented “new employee Onboarding program”, increased workforce satisfaction, and reduced workforce turnover rates.
• Restructured the Performance evaluation process and the Balanced Scorecard for the hospital's workforce.

Country HR Manager at Al-Rai Logistica- Logistics & Supply Chain
  • Kuwait
  • July 2004 to October 2008

Key Accomplishments:

• Established the HR department for Kuwait region and managed HR activities for over 150 resources in Kuwait.
• Implemented the talent acquisition plan with the required competency.
• Worked with Deloitte Consulting Firm to set the policies and procedures.
• Guided employees on company policies, programs, benefits, and salary administration.
• Led decision-making and implementation of HR policies, procedures, programs, and functions.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Monitored and handled employee claims involving performance-based and other incidents.
• Reviewed business goals to recommend new HR approaches, policies, and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Supervised and mentored direct reports and developed talented HR teams.
• Attended several training and workshops at the Head office in Dubai.
• Managed employee disputes by employing conflict resolution techniques.
• Maintained company compliance with local laws, in addition to established organizational standards.
• Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.

Education

Higher diploma, Certified Human Resources Professional (HRP)
  • at The Institute of Leadership & Management – ILM
  • September 2014

through United Arab Institute - Kuwait

Master's degree, Human Resources Development and Management
  • at other
  • July 2007

Specialties & Skills

Talent Management
Performance Management
HR Operations
Strategic Planning
Career Development
Strategic Partnering‎
Change Management‎
Corporate HR Management
Strategic Planning & Execution
Performance Management
Training & Development
Workforce Management
Talent Management
Compensation & Benefits
Visionary Leadership
Motivational Support
Career Development
Analytical, Conceptual & Forward Thinking
Ethical Approach
Conflict Management & Resolution
Customer Orientation
Employee Development
Professional Communication
Critical Thinking
Ongoing HR Learning
Change Management
HR Automation HRMS / HRIS
Coaching and Mentoring
Presentation and Negotiation
Onboarding / Orientation
Initiative & Innovative
Decision Making
HR Organizational Skills
Employer HR Branding
Leadership Development
Emotional Intelligence
Strategic Focus
Trust/Integrity
Confidentiality
Data Analysis
Detail Oriented
Job Analysis
HR Compliance
Employee Relation
Employees Relations
Technical Expertise
Thoroughness & Flexibility
Employee Engagement
HR Metrics Analysis and Reporting
Policies and Practices Creation and Improvement
Employee Performance Management – KPIs
Culture Development
Succession Planning
Position Grading & Structuring
Competency Management
Building Collaborative Relationships
Interpersonal Awareness
Influencing Others
Conflict Resolution
Manpower Planning
time management
payroll
orientation
planning
problem solving
performance appraisal
operational hr
oracle hr
negotiation
operation
office administration
materials
organizational development
office management
marketing
payroll processing
accounting

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Expert

Memberships

CIPD
  • Student Membership - Reference number: 43675490
  • August 2016

Training and Certifications

Creating Policies & Procedures (Training)
Training Institute:
LinkedIn
Date Attended:
January 2021
Award Certificate "HR Team of the Year" at the 10th Human Assets Expansion Summit MENA (Certificate)
Date Attended:
May 2016
Diploma in Human Resources from Alison Learning (Certificate)
Date Attended:
November 2005
Performance Management (Training)
Training Institute:
United Arab Institute for Private Training - N Academy - Kuwait
Date Attended:
October 2014
Duration:
10 hours
Leadership (Training)
Training Institute:
United Arab Institute for Private Training - N Academy - Kuwait
Date Attended:
November 2014
Duration:
25 hours
The Process of Motivation from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
February 1998
Valid Until:
January 9999
Formulas from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
April 1999
Valid Until:
January 9999
How To Plan, Organize & Control from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
December 1997
Valid Until:
January 9999
Business Math, Parts 1 to 3 from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
July 1999
Valid Until:
January 9999
Cost Control & Work Simplification from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
April 1999
Valid Until:
January 9999
Designing Business Communication from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
August 1999
Valid Until:
January 9999
Fundamentals of Business from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
February 1996
Valid Until:
January 9999
Writing Proposals from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
February 2000
Valid Until:
February 2000
The Role of Management in Business from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
March 1996
Valid Until:
January 9999
Accounting - Parts 1 to VI from PENN FOSTER College USA - Pennsylvania (Certificate)
Date Attended:
December 2000
Valid Until:
January 9999
Writing Effectively from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
August 2000
Valid Until:
January 9999
Training, Communication & Coordination from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
March 1999
Valid Until:
January 9999
Principles of Business Finance from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
June 1996
Valid Until:
January 9999
Designing Business Communication from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
August 1999
Valid Until:
January 9999
Introduction to Marketing from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
July 1996
Valid Until:
January 9999
Employee Relations from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
February 1999
Valid Until:
January 9999
Writing Business Communication from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
August 1999
Valid Until:
January 9999
The Power of HR Assessment (Training)
Training Institute:
Thomas International - Kuwait
Date Attended:
February 2011
Duration:
15 hours
Researching & Documenting from PENN FOSTER College - USA, Pennsylvania (Certificate)
Date Attended:
February 2000
Valid Until:
January 9999
Tools & Trends of Managerial Trade (Certificate)
Date Attended:
June 1996
Valid Until:
June 1996

Hobbies

  • reading journal articles about Human psychology and brain sciences
  • Mind Challenging Games