call center agent
bass
Total years of experience :4 years, 5 Months
calling clients from france to give free consultation about their personality and future prediction using cards or date of birth
• 8 July 2013 till now: Sales manager in gold's gym
Mission: renew the membership of existing member in Abu Dhabi branches.
Achievement: being in the top clubs that hit monthly budget.
• January - May 2013: sales in gift shop in Tunisia
Mission: managing the sales of the shop.
Achievement: built a name in gift shop market and have potential customers.
• June - august 2011: call center agent in call center '' Star Call '' in Tunisia.
Mission: making call for French prospective to change their house windows to smoke window.
Achievement: making more than needed appointments.
• May - august 2010: cashier in SKF.EC of car spare parts in Tunisia.
Mission: financial management and sale
Achievement: send and receive invoices from suppliers, manage sales and inventory.
• April - July 2009: Secretary in Hammamet estate agency.
Mission: administrative tasks.
Achievement: manage sales contracts and lease building.
• May - August 2008: Desk manager stocks of art items "Art Deco" in Tunisia.
Mission: managing stocks and finance.
Achievement: check inventory, manage sales and purchases of goods.
ielts general .grade :level 2
learning call center tips and strategis such as smiling voice volume .
• Diploma of Data Processing in 2009 from Neapolice training center. Tunisia.