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Fatma Abed ElMohsen, Technology Engineer

Fatma Abed ElMohsen

Technology Engineer·Honeywell

Saudi Arabia

Master's degree,

Work experience

Total years of experience: 15 years, 5 months

Technology Engineer

January 2019 - Present

Honeywell

Khobar, Saudi Arabia

January 2019 - Present

, Honeywell
• Analyzing existing computer systems and making
recommendations for upgrades and improvements.
• Developing and overseeing the installation of systems, which
include software and hardware.
• Performing tests and troubleshooting, as well as quality
assurance.
• Generate daily reports and proactive activates to achieve
the assigned KPIs.
• Interact with customers to resolve tech-related questions
and queries within the time limit.
• diagnosing and fixing network problems and hardware or
software faults
Company industry:
IT Services
Job role:
Information Technology

Service Delivery Coordinator

January 2016 - January 2019

AlKifah Holding

Egypt

January 2016 - January 2019

Assigning the daily tasks of technical personnel while ensuring
all subordinates are actively working toward established
milestones for the project.
• Creating the project management plan for fulfilling each
goal, time and objective assigned to the team members.
Company industry:
Construction & Building
Job role:
Information Technology

Sales Engineer

January 2013 - January 2016

January 2013 - January 2016

CYBOSOL
• Selling software solution to customer including website,
mobile app, ERP modules and Custom application.
• Preparing technical and commercial proposals based on the
customer requirement.
• Working closely with the project delivery team to ensure
successful outcome for the solution provided.
• Establish and implement training processes, strategies for all
technical personnel and supervise the training department.
Job role:
Sales

IT specialist

January 2011 - January 2013

Ingress Partners

Bahrain

January 2011 - January 2013

Company industry:
Construction & Building
Job role:
Information Technology

Education

Ahlia University of Bahrain

August 2022

August 2022

Master's degree,

Islamic University of Gaz

September 2011

September 2011

Bachelor's degree, Computer Engineering

Palestine

GPA (percentage): 73%

GPA (percentage): 73%

Skills

Business Analysis
Expert
Business Analysis
Expert
Quality Management
Expert
Quality Management
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Strategic Planning
Expert
Strategic Planning
Expert
IT Project Management
Expert
IT Project Management
Expert
PERSONNEL
Expert
PERSONNEL
Expert
PROJECT MANAGEMENT
Expert
PROJECT MANAGEMENT
Expert
BUSINESS MANAGEMENT
Beginner
BUSINESS MANAGEMENT
Beginner
BUSINESS PROCESS
Beginner
BUSINESS PROCESS
Beginner
BUSINESS STRATEGY
Beginner
BUSINESS STRATEGY
Beginner
CISCO
Beginner
CISCO
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
COMPUTER HARDWARE
Beginner
COMPUTER HARDWARE
Beginner
CRM
Beginner
CRM
Beginner
DELIVERY
Beginner
DELIVERY
Beginner
Business Analysis
Expert
Business Analysis
Expert
Quality Management
Expert
Quality Management
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Strategic Planning
Expert
Strategic Planning
Expert
IT Project Management
Expert
IT Project Management
Expert

Languages

Arabic
Expert
English
Expert

Recommendations

Jehad Altayeb

Nov 2011

Nov 2011

Teacher Assistant at Islamic University of gaza•Colleague

Fatma Abu dagga is a very active and creative person, knows how to manage her tasks perfectly, very social person who knows how to treat and communicate with different kind of people. she was a characteristic student in our college.