fatma zayed

call center agent at etisal international company

• Egypt - Cairo
• March 2010 to November 2010

♦ Training in el Manar Company for stocks in summer 2009.
♦ Attended auditing simulation with Baker Tilly Firm.
♦ Attended auditing simulation and tax simulation with Price Water House Coopers.
♦ Attended stock market simulation.
♦ Attend accounting simulation at AUC with earnest & young.
♦ Taking course in accounting by using excel and peach tree
♦ Worked in BDO esnad call center
♦ Taking courses in accounting at accounting training academy
♦ Worked in etisal at offshoring etisalat account


Soft Skills
➢ Interactive, smart and fast enough to learn new technologies and sciences.
➢ Advanced research abilities.
➢ Dynamic & self motivated.
➢ Ability to work in a group or individually according to the job requirement.
➢ Able to work under pressure.
➢ Accurate, honest and hard worker.
➢ Team player & work oriented.
➢ Good communications skills.
➢ Good presentation skills.
➢ Good negotiation skills.
➢ Good time management skills.
➢ Ability to work under stress.
➢ Learn quickly.