Recruitment and Learning Manager
The Egyptian Cabinet, Information and Decision Support Center
Total years of experience :19 years, 4 Months
• Establish, develop and implement proactive recruitment strategies across IDSC that satisfies staffing needs and funnels a pipeline of available talent into IDSC.
• Implement and manage manpower requirements with regards to IDSC's strategic plan in cooperation with line managers and departments, providing input to fine-tune the requirements.
• Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews.
• Prepare, review and update statement of functions for all departments and pillars.
• Support business strategy by providing accurate diagnosis of the organizational issues and recommend changes as appropriate such as (Mergers, New departments/functions, …), including job analysis, budgeting, job evaluation, to improve efficiency.
• Develop and tracks an effective pipeline of candidates. Compiles employment related tracking, metrics reports and analysis of the results recommending improvements.
• Lead the design, development and implementation of Learning and development programs, by conducting needs assessments through job analysis, appraisal schemes and regular consultation with business managers and translating into learning plans while managing learning budget.
EDUEgypt is a product of a cooperation protocol that has been signed between the Ministry of Higher Education and the Ministry of Communications and Information Technology for fostering BPO offshoring business skills & knowledge in the higher education stage.
JOB DUTIES:
• Deliver soft skills and English Language training; in line with the approved session plan and in a learner-focused and engaging manner.
• Develop learning curriculum for soft skills/corporate programs using set department templates that are aligned with international best practice e.g. principles of adult learning.
• Identify opportunities to connect with participants at professional & personal levels.
• Collaborates with the administration staff to ensure accurate records are maintained.
• Handled the tasks of implementing, developing and maintaining quality system policies
• Prepares all training equipment such as PowerPoints, handouts, items for activities.
KEY CONTRIBUTIONS
• Offered enhancement plans where trainees are encouraged to be engaged in the learning process.
• Identified and utilized variety of learning materials, resources and technology methods.
• Enhances project’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Provide support to HR functions; Recruitment, training, performance appraisal, and personnel.
• Participate in handling New Hire Induction program and prepare HR related reports as required.
• Respond to and communicate with employees HR related inquiries or problems.
• Process paperwork and approvals related to new hires, transfers, terminations while assuring accuracy.
• Develop recruiting plans, write job announcement bulletins, write and place advertising copy.
• Review applications and evaluates qualifications by assessing education and/or experience/ Proctor tests, scores and records test results.
• Coordinating arrangements for interviews, Short-listing and, Notifying candidates of status.
• Negotiating employment offers between Hiring Managers and candidates.
• Communicate feedback to candidate and send regret letters or provide post interview feedbacks.
• Handling all kinds of promotions and all kinds of enquiries ensuring customer satisfaction.
• Design and customize training programs based on organizational and employee need.
• Dealing with problems via teaching soft skills (communication, presentation & team working)
Master of Science in Human Resources Management (2014) Heriot-Watt University, Edinburgh Business School