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Amr Shalabi, Operations Manager

Amr Shalabi

Operations Manager·VFS Global LLC

Egypt

Bachelor's degree, Business Technology- Network Managment

Skills

Weather
Expert
Weather
Expert
Hotels
Expert
Hotels
Expert
Rating
Expert
Rating
Expert
Star
Expert
Star
Expert
Travel
Expert
Travel
Expert
Internet
Expert
Internet
Expert
Microsoft office
Expert
Microsoft office
Expert
Business objectives
Intermediate
Business objectives
Intermediate
Positive Dicpline
Expert
Positive Dicpline
Expert
Customer awareness
Intermediate
Customer awareness
Intermediate
Sales
Intermediate
Sales
Intermediate
Work in a team
Expert
Work in a team
Expert
Leadership
Intermediate
Leadership
Intermediate
Creative
Intermediate
Creative
Intermediate
Reliable
Intermediate
Reliable
Intermediate
Interpersonal skills
Intermediate
Interpersonal skills
Intermediate
Motivation
Intermediate
Motivation
Intermediate
Customer Retention
Intermediate
Customer Retention
Intermediate
Customer retention and Customer service skills
Intermediate
Customer retention and Customer service skills
Intermediate
Managing & Decision skills
Intermediate
Managing & Decision skills
Intermediate
Confidence, patience, tact and diplomacy, when dealing with difficult situations
Intermediate
Confidence, patience, tact and diplomacy, when dealing with difficult situations
Intermediate
Ability to set and achieve goals and work under pressure for timelines achievements
Intermediate
Ability to set and achieve goals and work under pressure for timelines achievements
Intermediate
Weather
Expert
Weather
Expert
Hotels
Expert
Hotels
Expert
Rating
Expert
Rating
Expert
Star
Expert
Star
Expert
Travel
Expert
Travel
Expert

Languages

English

Expert

Training and Certifications

Training
Six Sigma- White Belt
VFS Global
Mar 2013
professional training in Sabre® (GDS) and world wide hotel reservation
• Expedia.Inc
Jul 2011
Training event in psychology of people
•Inspectorate Sky Hopes
Apr 2006