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Amr Shalabi, Operations Manager

Amr Shalabi

Operations Manager·VFS Global LLC

Egypt

Bachelor's degree, Business Technology- Network Managment

Skills

Weather

Expert

Hotels

Expert

Rating

Expert

Star

Expert

Travel

Expert

Internet

Expert

Microsoft office

Expert

Business objectives

Intermediate

Positive Dicpline

Expert

Customer awareness

Intermediate

Sales

Intermediate

Work in a team

Expert

Leadership

Intermediate

Creative

Intermediate

Reliable

Intermediate

Interpersonal skills

Intermediate

Motivation

Intermediate

Customer Retention

Intermediate

Customer retention and Customer service skills

Intermediate

Managing & Decision skills

Intermediate

Confidence, patience, tact and diplomacy, when dealing with difficult situations

Intermediate

Ability to set and achieve goals and work under pressure for timelines achievements

Intermediate

Weather

Expert

Hotels

Expert

Rating

Expert

Star

Expert

Travel

Expert

Languages

English

Expert

Training and Certifications

Training
Six Sigma- White Belt
VFS Global
Mar 2013
professional training in Sabre® (GDS) and world wide hotel reservation
• Expedia.Inc
Jul 2011
Training event in psychology of people
•Inspectorate Sky Hopes
Apr 2006