Abdelfatteh  Henkouche, hotel front desk receptionist

Abdelfatteh Henkouche

hotel front desk receptionist

hotel Eden Belabbes

Location
Algeria - Sidi Bel Abbes
Education
Diploma, Hotel Management
Experience
0 years, 10 Months

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Work Experience

Total years of experience :0 years, 10 Months

hotel front desk receptionist at hotel Eden Belabbes
  • Algeria - Sidi Bel Abbes
  • My current job since July 2023

Friendly Hotel Receptionist with 2 years of experience working in Eden belabbes hotels. Providing professional and attentive service combined with a flair for proactive problem-solving, exceeding customer expectations. Able to complete multiple tasks with exceptional time-management abilities.

Guest-focused and diligent Hotel receptionist skilled in managing hotel reception areas. Expert at solving problems for continued guest satisfaction and retention. Uses resourceful approach to manage multiple simultaneous tasks on busy receptions without difficulty.

Knowledgeable and skilled front desk professional successful at balancing guest and business needs. Well-organised in managing check-in and checkout procedures, as well as coordinating services with diverse team members. Good multitasking, planning and communication skills.

Education

Diploma, Hotel Management
  • at National Institute of Hospitality and Tourism
  • March 2024

Specialties & Skills

Problem Solving
Guest Satisfaction
Answering Phones
Customer Service Management
Teamwork
Tourism
Teamwork
Restaurants
Welcoming guest•Teamwork•Answering phones•Stress management•Customer service•Problem solving
Receptions
Problem Solving
Office Work
Microsoft PowerPoint
Management
Microsoft Excel
Team Leadership
Receptionist
Front Office
Outlook
Marketing
Administration
Microsoft Office
Customer Service
Office Administration
Materials
Time Management
Telephone Skills

Social Profiles

Languages

Arabic
Native Speaker
English
Intermediate
French
Intermediate
German
Beginner

Training and Certifications

hotel management (Training)
Training Institute:
National Institute for hotel and tourism
Date Attended:
September 2021
Duration:
10 hours

Hobbies

  • football player • actor theatre
    I won the best playmaker award