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farah moaouia, Executive Assistant To The Managing Director

farah moaouia

Executive Assistant To The Managing Director·Waller trading and contracting

Qatar

Bachelor's degree, Language And Literature

Work experience

Total years of experience: 17 years, 5 months

Executive Assistant To The Managing Director

October 2021 - Present

Waller trading and contracting

Doha, Qatar

October 2021 - Present

Manpower Supply for most of the major road constructions projects in Doha, supply of skilled manpower and labor as a subcontractor to main contractors .

My mission is to keep up to date daily worksheets and timesheets of all workers And basically in charge of the foremen in different projects to supervise daily tasks and duties providing a daily report .
•Preparing weekly timesheets accordingly and submitting weekly invoices on different project sites
•Communicating daily with project managers to maintain flawless performance of our labor
•performing all Document controller tasks
•Arranging abd attending meetings with main contractors
•revising LPO ‘s in order to prepare agreements .
•Follow up on payments and collection
•Capability to Outsource new contacts and bring new projects
•creating a data base of clients and creating a filing system for future references
•Keeping track of all expenses and petty cash
•coordinating with our PRO on paperwork matters and visas, immigration and labor department .

Company industry:
Construction & Building
Job role:
Management

MEP

April 2018 - August 2021

SNAP POWER OLUTION COMPANY

Doha, Qatar

April 2018 - August 2021

implement accurate record and complete filing of all documents archive systematically.
•Keep track of Director’s file for meetings schedule, daily/weekly routine progress reports/ submittal;
•Answer and direct phone calls
•Organize and schedule appointments
•Plan meetings and take detailed minutes
•Write and distribute email, correspondence memos, letters, faxes and forms
•Assist in the preparation of regularly scheduled reports
•Develop and maintain a filing system
•Update and maintain office policies and procedures
•Order office supplies and research new deals and suppliers
•Maintain contact lists
•Book travel arrangements
•Submit and reconcile expense reports
•Provide general support to visitors
•Act as the point of contact for internal and external clients
•Liaise with other department executives and assistants to handle requests and queries from senior managers

Company industry:
Electric Power Production & Transmission
Job role:
Engineering

Brand Manager

July 2014 - September 2017

Prima LLC

Tunis, Tunisia

July 2014 - September 2017

Main role as a Make-up artist and a Brand manager for Bobbi Brown, included:

• Push and boost sales targets and ensure up to date product knowledge of Bobbi Brown team
• During my weekly visits to our stores, my mission is to provide beauty tips and assist the customer to choose the right product that meets his/her needs by going through a quick discovery process in our brands so the customer does the right choice.
• Researching consumer markets, monitoring market trends and identifying potential areas in which to invest, based upon consumer needs and spending habits
• Looking at the pricing of products and analyzing the potential profitability
• Generating names for new services, coming up with ideas for new packs in promotion
• Overseeing the production of direct mail packs, email campaign websites, exhibition stands, and liaising with Copywriters, media buyers and printers
• Supervising the merchandising plan and liaising with legal and compliance personnel, ensuring the designs and Messages meet the company brand and regulatory guidelines
• Monitoring product distribution and costumer reactions through focus groups and market research
• Coordinating the launch program to external customers as well as employees.

On another hand, my role is attending fashion events organized by the company as a make-up artist under the brands:
-Bobbi Brown -Estee Lauder-MAC-Bumble and Bumble-Tom Ford

Company industry:
Other Healthcare Services
Job role:
Beauty and Fashion

Product Consultant

July 2013 - March 2014

American Express

Doha, Qatar

July 2013 - March 2014

AEME issues Dollar and Local currency Credit and Charge Cards: Personal Gold, Platinum as well as Company and Corporate Cards. Working with American Express can be considered as the best highlight of my career. There I've learned to deal and communicate with different type of people. I can say that I have grown there in terms of handling pressures and meeting my monthly target. I become very flexible in adjusting to people I meet every day. i used to learned the needs of every individual depending to their social level. As part of front liner staff of the companies have learned to work as a team and always think the beneficial side of the company in any situations. Here are some of the daily task I handled:
• Meeting with multiple people each day to provide financial information and advice.
• It is often the job of the advisor to talk with clients and answer question about their product choices and/or issues.
• The advisor/consultant must always be working to strengthen existing business relationships and build new relationships in order to make money. This may mean talking with existing clients about unaddressed financial concerns or cold calling people to generate leads for future business. However, the rise of social networking is helping advisors to maintain business relationships and build his or her client base without spending as much time on this task as in the past. By providing quality investment information through a social network, an advisor can stay in contact with a large number of people on a daily basis.
• Develop expertise in product knowledge, technical knowledge, and industry and process knowledge in relevant product areas.
• Maintain a thorough understanding of marketplace, competitors and industry trends in order to identify new business and marketing opportunities.
• Ensure marketing and training materials are fully compliant and appropriately updated and distributed.

Company industry:
Banking
Job role:
Banking

customer service sales adviser

March 2010 - May 2013

VERSPIEREN

Tunis, Tunisia

March 2010 - May 2013

a) Coverage Plan Selection
I should be thoroughly familiar with the company’s line of insurance products and coverage options. I am charged of helping potential customers evaluate and judge the merits of various plans to help them select the most appropriate type of coverage for their unique individual needs.

b) Verifying and Explaining Benefits
Many health insurance customers are challenged with trying to navigate the sometimes-complex nature of understanding individual health care benefits. I am often called on to describe the benefits, coverage associated with different types of health care plans and describe exclusions, and non-covered treatment approaches. This involves interpreting the terms of individual policies and offering suggestions for consumers on how to go about comparing different covered treatment options.

C) Pre-Authorization
Customers might contact us for the express purpose of getting pre-authorization for various types of medical treatment options. I am responsible for learning about the specific nature of the pre-authorization request, investigating policy coverage and fully explaining the findings to consumers. In some instances, I might be asked to provide a letter confirming authorization for services and verifying coverage to a customer’s health care provider.

d) Covered Providers
Usually asked to determine whether a physician or health care provider is covered under their policy or "in network." In addition to helping a customer assess which providers are in network and covered, might also be asked to provide information about co-pay levels for seeking medical care outside the covered network. Additionally, customers might have questions with regard to deductibles, co-pays and insurance payments as they relate to different forms of care.

e) Premiums and Billing
I am often charged with answering questions with regard to premium payment and billing. This might include explaining statements, helping customers understand various pieces of insurance paperwork and answering questions with regard to insurance premium payments. Also responsible for helping a customer troubleshoot specific financial issues and directing them to the most appropriate people within our organization.

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Merchandising executive

January 2008 - January 2010

SIFICO-FASHION

United Arab Emirates

January 2008 - January 2010

Planning product ranges and preparing sales and stock plans in conjunction with buyers;
•Liaising with buyers, analysts, stores, suppliers and distributors;
•Maintaining a comprehensive library of appropriate data;
•Working closely with visual display staff and department heads to decide how goods should be displayed to maximize customer interest and sales;
•Producing layout plans for stores;
•Forecasting profits and sales, and optimizing the sales volume and profitability of designated product areas;
•Controlling stock levels based on forecasts for the season;
•Using specialist computer software, for example to handle sales statistics, produce sales projections and present spreadsheets and graphs;
•Analyzing previous season's sales and reporting on the current season's lines;
•Managing, training and supervising junior staff.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Education

iSLT

January 2006

January 2006

Bachelor's degree, Language And Literature

Tunisia

GPA (point): 14 out of 20

GPA (point): 14 out of 20

In 2006 I graduated from first cycle of completion in English iterature and civilization major in ISLT.

Skills

Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Banking
Expert
Banking
Expert
Sales
Expert
Sales
Expert
Fashion Design
Expert
Fashion Design
Expert
MARKETING
Expert
MARKETING
Expert
FINANCIAL
Intermediate
FINANCIAL
Intermediate
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
FORECASTING
Intermediate
FORECASTING
Intermediate
INVESTMENTS
Intermediate
INVESTMENTS
Intermediate
RESEARCH
Expert
RESEARCH
Expert
SALES
Expert
SALES
Expert
CUSTOMER RELATIONS
Intermediate
CUSTOMER RELATIONS
Intermediate
DISEñO DE LA DISPOSICIóN
Intermediate
DISEñO DE LA DISPOSICIóN
Intermediate
GRAPHS
Intermediate
GRAPHS
Intermediate
Fashion Design
Expert
Fashion Design
Expert
Sales
Expert
Sales
Expert
Banking
Expert
Banking
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert

Social profiles

Personal Website
Personal Website

Languages

Arabic

Expert

English

Expert

French

Expert

Training and Certifications

Certifications
Higher Education first cycle completion Certificate in English Literature an civilization 2006
Jun 2006

Hobbies and interests

workout fitness