Fauzan Qazi

♣ Planning, designing and implementing an overall risk management process
♣ Identifying, analyzing, describing, evaluating and treating risks impacting AURAK and implementing controls to mitigate, avoid or transfer them
♣ Established and quantified AURAK’s risk appetite. Utilized software tools and techniques to effectively implement enterprise risk management framework
♣ Reporting and communicating risks for various audiences - board of directors, heads of department and individuals
♣ Using identified risks in planning for the 2019-2024 University Strategic Plan
♣ Preparing for uncertain eventualities such as developing business continuity plans and implementing safety measures
♣ Conducting audits, checking compliance to standards, reviewing updating policies and developing assessment reports related to risk such as health, safety, hazardous waste, security, anti-fraud, ant-bribery and anti-corruption
♣ Prepared a fraud and corruption risk assessment report
♣ Utilized ISO standards, 27001 (ISMS), 31000 (Risk) and 37001 (Anti-Bribery)
♣ Liaising and communicating with internal and external auditors
♣ Providing support, education and certified training to employees and students to build risk awareness within the institution
♣ Organized and coordinated First Aid and CPR training for forty employees
♣ Ensured the Commission for Academic Accreditation (CAA) and Southern Association of Colleges (SACSCOC) accrediting standards are adhered to in writing narratives and responses to both accrediting body standards
♣ Secretary of the University Strategic Planning Committee, Chair of the Health, Safety and Risk Management Committee and involved other committees such as Academic Ranking, Enrollment Management and Student Success
♣ Used SWOT, PESTLE Analysis techniques and bench-marking to develop new 2019-2024 Strategic Plan in collaboration with the President, Provost, Deans and committee members

♣ Managed 31 faculty and 585 students across two campuses.
♣ Promoted, marketed and administered the various programs in the CIS Division
♣ Ran advertising campaigns to attract more students to the program using resources
such as print media, social media and awareness events.
♣ Networked with industry to develop, evaluate and update the CIS curriculum to
meet ever changing market needs.
♣ Part of the team that obtained the CAA accreditation and ABET accreditation
♣ Role model - led by example, involved with the team and provided clear direction
and focus aligned to institutional goals, mission and vision
♣ Ensured proper and effective communication between myself, faculty, students and
administration.
♣ Collaborated with team members to implement college quality requirements
♣ Formulated department goals, objectives and priorities
♣ Prepared budgets for the successful implementation of the CIS programs, effectively
and efficiently utilizing resources
♣ Oversaw a budget of approximately $275, 000 for the department
♣ Designed and built seven labs with my team for the growing number of students and
programs including Cisco lab, Forensics lab, Multimedia lab, Hardware lab, Windows
Networking lab, Programming lab and Projects lab
♣ Identified, developed and pursued opportunities for personal and professional faculty growth
♣ Expert at talent acquisition. Identified skills gap and actively recruited competent faculty and
ensured their effective, continuous management, development and evaluation. Interviewed
over 155 candidates and approved 37 in the past 4 years. Recruited 21 faculty members to the
CIS department at the two campuses in the past 5 years
♣ Selected, coached and mentored 10 UAE faculty who I hired as part of the Emiratization plan
♣ Conducted a Training Needs Analysis, planned and developed appropriate training and
professional development for faculty
♣ Diligently completed performance management cycles and rated faculty on how their
achievements and skills aligned with business goals. I valued my people contribution and
recognized their successes and agreed on future targets
♣ Improved staff performance and retention using data, information, knowledge, lessons learned
and past experiences
♣ Empowered and encouraged faculty to be innovative. Developed and valued people’s
capabilities, skills and creativity
♣ Supervised BTEC, Diploma, Higher Diploma (HND) and Bachelor programs
♣ Identified risks and developed BCP and validation methodology to ensure the ability
to recover, in the event of an unforeseen disruption to facilities, technology systems,
or applications.
♣ Started and grew the Executive Masters of Business Administration (EMBA) and the
Masters in Information Systems Management (MISM) programs in 2011 in Ras Al
Khaimah. Graduated 67 students from the two programs in 6 years’ time
♣ Fostered relationships and links with several external entities and organizations such
as Ankaboot, IEEE, BCS, Microsoft, Oracle, Cisco, CompTIA, IBM, SAP, ECCouncil,
CIPS, ABET and others.
♣ Led, oversaw and supervised major events such as the first GITEX-like exhibition in
RAK called TELEX, Microsoft DigiGirlz, Girls in ICT Days, CIS Research Day and
more
♣ Strategically improved the division with a clear vision and planned process approach:
•increased student numbers and retention
•increased revenue generation by providing professional training & courses to
community
•hired qualified faculty
•attained high graduation rates
•achieved excellence awards
•improved student certification results
♣ Searched for talented students and encouraged them to participate in innovative and
entrepreneurial activities

Strategic Visionary Leadership and Operations Management
♣ Managed 31 faculty and 585 students across two campuses in the Business, IT and Computer Science Divisions. Grew the dep. over 250% in 3 years
♣ Formulated departmental goals, policies, objectives, priorities and budgets
♣ Designed and built seven labs with my team for the growing number of students
♣ Strategically improved the division with a clear vision and planned approach
♣ Increased student numbers and retention, revenues, faculty, graduation rates and awards
♣ Ensured HCT and CIS department strategic goals were being met by monitoring KPIs and complied with regulatory and accreditation standards
♣ Supervised BTEC, Diploma, Higher Diploma (HND), Bachelor and Masters programs
♣ Started and grew the Executive Masters of Business Administration (EMBA) and the Masters in Information Systems Management (MISM) programs.

Departmental Excellence, Effective Business Process Implementation & Quality
♣ Drove a culture of excellence in the division. Ensured quality of teaching complies with accreditation requirements by making sure learning outcomes were being met and assessed.
♣ Used Results, Approach, Deployment, Assessment and Refinement (RADAR) Excellence Model to enhance the division’s effectiveness
♣ Conceptualized, designed, planned, implemented, managed and evaluated programs

Budgeting and Financial Planning
♣ Oversaw a budget of $275, 000 for the department within Ras Al Khaimah Colleges and approximately UAE Dirhams 4 Million (US $ 1 Million) for the Information Technology Division across 17 campuses.
♣ Utilized continuous improvement (Kaizen) techniques to reduce costs. Saved over 1 million AED.

Communication, Alumni Relations, Collaboration and Teamwork
♣ Communicated with external entities, ministries and industry on areas of collaboration such as Ministries of Interior, Health and Education.
♣ Ensured effective communication between myself, faculty, students, administration and external partners.
♣ Supervised the accreditation process for the Information Technology Programs

Training & Human & Talent Development (teaching, innovating, motivating)
♣ Expert at talent acquisition. Identified skills gap and actively recruited competent faculty and ensured their effective, continuous management, development and evaluation.
♣ Conducted Training Needs Analysis for the division. Planned and developed training and professional talent development for faculty across 17 campuses.
♣ Diligently completed performance management cycles and rated faculty on their achievements
♣ Improved staff performance and retention by developing a Learning & Development framework using data, information, knowledge, lessons learned and past experiences
♣ Empowered and encouraged faculty and students to be innovative and creative
♣ Led, oversaw and supervised major events/projects

Streamlined Business process & Career Services
♣ Organized and provided students effective academic and program and career advising including counseling sessions and workshops
♣ Maintained relationships with employers for student recruitment and internships.
♣ Attained high levels of student (customer) satisfaction with the CIS division, its activities, courses, labs and teaching quality
♣ Attended to student/faculty complaints and converted them into opportunities to achieve departmental excellence.

Business & Brand Development, Marketing, Public Relations (PR) and Recruitment
♣ Promoted, marketed and administered the CIS Division, EMBA and MSIT programs.
♣ Represented the college as Brand Ambassador for CIS division. Acted as Public Relations Officer for government and private events.
♣ Routinely ran advertising campaigns and CIS branding to attract more students to the program using print, social media and awareness events.

Partnerships, Relationships and Alliances
♣ Fostered relationships and built long-lasting alliances and partnerships with several external entities & orgs.

Taught Master's Bachelor, Higher Diploma, Diploma, Certificate, Associate level courses at Abu Dhabi and Ras Al Khaimah campuses. I have been teaching since 1995 either as a part time or a full time faculty member. In addition, I currently teach as a freelancer.

List of courses include the following:

Information Technology & Computer Science Courses
IT Strategy & Governance
Project Management
Cyber security
Digital Forensics and Cryptography
Cyber Law and Ethics
Enterprise Resource Planning
Business Continuity Planning
Incidence Response and Disaster Recovery Management of Information Systems
Systems Analysis & Design
Hardware and Computer Repair
Introduction to Networking
Intrusion Detection
Cloud Computing
Database Management Systems
Certification courses related to IT
Risk Management
Fundamentals of Java programming
Principles of Python


Business and Management courses
Innovation and Entrepreneurship
Business Law
Fundamentals of Leadership
Organizational Behavior
Leadership & Business Communication
Introduction to Management
Marketing Principles
E-Commerce
Principles of Economics
Conducting Business in the UAE
Tourism and Leisure
Strategic Management
Human Resources Management

Math and Science courses
Algebra Math
Pre-Calculus Math
Introduction to Statistics
Physics I and II
Chemistry I and II
Elements of Biology I
Electronic Circuits

Soft Skills and General Studies
Ethics and Fraud
Managing Difficult People
Time Management
International Studies
Planning and Setting Goals
Globalization & Social Media
Arab History

♣ Monitored servers and the trading applications running on them throughout the trading day using Network Management tools. Monitored all Emails going in and out of the company.
♣ Created, modified and implemented policies for users, provided training support; updated the technical manuals.
♣ Part of the team that developed Business Contingency Plans (BCP)
♣ Oversaw ERP System (Oracle), Operating Systems, software patch security, antivirus and email security, spam file attachment security on the network.
♣ Built, configured, administered and maintained network server hardware, operating systems racks and comm. links.
♣ Provided technical expertise and support to network users; worked with programmers to resolve problems
♣ Available on call for any server, switch or router issue

Part-time (10 hours a week)
♣ Teaching “Windows 2000/XP/Windows 2003 Networking” to corporate employees, preparing them for MCSE 2000 Certification with the Design Exam as electives. The students get to understand the concept of networking and then understand work with Windows 2000/XP/2003 as the Operating System of choice on this network simulating small, medium and large enterprise environments. Details about the topics are at the website: http://infotech.iit.edu/winnt.shtml
♣ Teaching Microsoft Exchange 2000-2003 Certification designed to prepare students to implement Microsoft’s Email Server infrastructure tied in with Active Directory structure.
♣ Teaching CompTIA Network+ certification

♣ Designed, developed and maintained a robust web and network capability necessary to support trading activities across the US options exchanges.
♣ Managed and oversaw all IT projects and budgets; Laid out policies and procedures for the IT environment.
♣ Formulated budget forecasts on a semi-annual basis for all IT projects and equipment, a $6 million capitalized firm.
♣ Developed Business Processes to assist in strategic planning and organizational structure of the startup
• Oversaw the deployment and administration of the network including servers, racks, cabling, routers, switches, firewalls and to roll out company wide software programs such as Windows and Exchange migrations

Part Time
♣ Oversaw the Technical Training courses, instructors and equipment
♣ Taught CompTIA A+ certification courses.
♣ Compiled, Developed and Updated the Curriculum being offered at the College. Constantly monitored the Certification courses for updates in those areas.
♣ Taught MCSE Certification courses, constructing the College computer network infrastructure as part of their project and thus I acted in the capacity of Project Management.
♣ Installed physical hardware and software; charted out computer network infrastructure; wired the premises (data jacks and patch panels).

♣ Supervised staff (4) and provided desktop(hardware/software) support to students/ faculty (200)
♣ Environments supported: DOS, Windows 95, and Windows NT 4.0 (Workstation and Server) over TCP/IP and IPX/SPX protocols in an Ethernet topology
♣ Set up and configured Windows NT servers and workstations, hubs, and routers
♣ Installed fiber optic and twisted pair cables for Ethernet/10BaseT topology
♣ Implemented Quality of Service (QOS), policies for the IT environment, exercised budget responsibilities.
♣ Recommended and approved purchase of equipment, software and maintenance expenditure.
♣ Planned and coordinated Windows 95 and Windows NT Workstation rollouts
♣ Installed the Reuters & Bloomberg Data feeds for the Financial Markets & Trading Lab
♣ Involved with establishing Internet connections & maintaining connectivity
♣ Involved in computerizing the admissions process

Part Time-Contract
♣ Installed and configured the Web hosting server

Part time-Contract:
♣ Built a relational database for the Funeral Director and Embalming licensees program.

Part Time-Contract:
♣ Premise wiring; built the network from scratch, made patch cords, wired data jacks, and the patch panel, installed hubs, switches, and a router.

Part Time:
♣ Taught advanced courses in the Computer Science and Business departments for undergraduates.
♣ The courses were Management Information Systems Development, Implementation, Documentation and Maintenance.
♣ I also taught the Business Development cycle as part of the technical classes

♣ Taught courses in Electronics Engineering Technology. Took the students from Basic Electronics to simulating construction of VLSI models and circuit boards.
♣ Taught Microcomputer Repair where students assembled computers from scratch, verified the hardware, installed the operating system and the pertinent software; worked with printers, scanners and other peripheral devices.
♣ Taught CompTIA A+ Certification classes.