Sales and Event Coordinator
CITI 2.0
Total years of experience :2 years, 3 Months
•Conducted 100+ telecalls daily, successfully
persuading clients, and achieving a 30%
conversion rate.
•Assisted in training new sales team, providing
guidance on product knowledge and
sales techniques, and demonstrating leadership
skills, contributing to a 30% increase
in overall performance.
•Directed a team of 12 sales associates
successfully exceeding sales target by 150%
through effective teamwork.
•Utilized CRM software to track customer
interactions and sales data, and managed a
high volume of leads resulting in a 30% increase in
follow-up efficiency
•Executed outdoor marketing campaigns to promote
IT products resulting in 20% lead
generation.
•Conducted product demonstrations and
presentations to clients, highlighting key
features & benefits.
•Ensured customer satisfaction from initial contact to
post-sale support, resulting in a
60% reduction in customer complaints.
• Achieved a 40% monthly sales increase through
effective tele-calling and targeted sales
campaigns.
•Managed day-to-day shop operations, ensuring
seamless functioning and high
customer satisfaction levels.
•Cultivated strong customer relationships, driving
repeat business and positive referrals,
resulting in a 20% increase in repeat customers.
•Achieved a 30% revenue growth through strategic
sales tactics and exceptional
customer service.
•Researched and identified new market
opportunities, expanding product range and
enhancing sales opportunities.
Bachelor of Business Administration