Fawaz Khan

Provided technical assistance to customers and internal sales staff regarding product specifications, usage, and applications.
• Assisted in identifying customer requirements and recommending suitable electrical products such as cables, breakers, switchgear, lighting, wiring accessories, and panel components.
• Supported the sales process by preparing technical proposals, data sheets, and product comparisons.
• Handled after-sales technical queries, troubleshooting, and warranty support.
• Create and manage sales orders, purchase orders (POs), and delivery notes using SAP system.

• Develop and maintain relationships with HORECA clients to drive repeat business and customer satisfaction.
• Identify and generate new sales leads daily to expand the customer base.
• Promote and sell a variety of food products such as rice, oil, spices, sauces, and other consumables.
• Conduct product presentations and introduce new products to customers to increase sales.
• Negotiate pricing, contracts, and delivery terms with clients to close deals.
• Monitor market trends and competitor activities to identify growth opportunities.
• Ensure timely collection of payments from customers and maintain accurate financial records.
• Coordinate with the supply chain and logistics teams to ensure prompt product delivery.
• Prepare and submit regular sales reports to management, including sales performance and customer feedback.

• Collected, organized, and maintained sales data from multiple sources, ensuring accuracy and consistency for analysis.
• Analyzed sales trends and customer behavior to provide actionable insights that drove strategic sales initiatives.
• Tracked and monitored key sales performance metrics (e.g., revenue growth, conversion rates) to support sales team performance and target achievements.
• Created sales forecasts based on historical data, assisting in budget planning, resource allocation, and goal setting.
• Conducted customer segmentation analysis to help tailor sales and marketing strategies for improved engagement and conversion rates.
• Researched market trends and competitor activity to identify opportunities and strengthen sales positioning.
• Developed and maintained interactive dashboards and visual reports using tools like Tableau and Power BI, presenting data insights in a clear, actionable format for stakeholders.
• Collaborated with cross-functional teams,