Server Administrator
Riyad Bank
Total years of experience :10 years, 8 Months
Server Support:
• Installing various software on both Windows Server 2008/2012.
• Provisioning virtual machines.
• Installing and downloading security patches through WSUS.
• Troubleshooting & resolving operating system issues.
• Perform other duties assigned by management/team.
• Help Desk: Creating and maintaining user accounts, 1st level troubleshooting...etc., supervising help desk team and processes
• End-user Computing Support: PC imagining, deployment and end user support for hardware and software
• Network Support: administrating, maintaining and supporting VOIP cisco systems.
• Infrastructure Systems: maintaining and supporting range of IT systems " Windows Server 2012, MS Exchange, Active Directory, CUCM, CUC, CCX, SCCM, McAfee, SharePoint, Xerox - Equitrac System”
• CAB Lead:
o Preaper, review and consolidate all weekly RFCs
o Conduct CAB weekly meetings and issue miutes
o Implement significant changes and monthly patches
o Lead preimplementation checks and post implementations reviews
• Participate in company events and fairs
• Organizing and coordinating CO-OP training program for IT trainees with the Universities
• Assisting in developing IT department plans that are casecaded from the business objectives
• Assisting in resourcing various IT projects
• Participating in interviewing IT candidates
• Help Desk Agent (creating and maintaining user accounts, 1st level troubleshooting...etc.).
• End-user Computing Support: End user hardware and software support
• Network Support: maintaining and supporting Cisco switches and routers including VOIP as 1st level support
• Infrastructure systems: maintaining and supporting essential IT systems as 1st level support (Windows Server, Active Directory, Microsoft Exchange…etc.)
• Actively assisting the Head of IT to select and recruit potential candidates for wide range of IT post
• Coordinate the IT department training and development plan
• University trainees advisor for their CO-OP Training Program
At Princess Norah Bint Abdurrahman university:
- Teach the Preparatory Year students How to use some MS program "Word, PowerPoint, Excel, Access".
- Assist the students to prepare a self-learning project.
- Participate in the preparation of two workshops, one for the students about video producing software called " Sony Vegas 10 ", the other one was with title " Multiple intelligences " for my coleagues in the IT department .