marketing & event organizer
solo restaurant management
Total years of experience :6 years, 3 Months
Worked with clients to understand requirements and preferences and proposed ideas to improve success of each event.
Planned and coordinated event rentals, set up plans and staffing.
Negotiated best possible rates for the event
Live Visual coverage for events (Photography & Videography)
Content Creation for Social Media Posts
Kept staff aware of requirements and coordinated event activities, spotting and correcting problems at different stages.
Anticipated client and guest needs to provide quick resolution to problems and concerns.
Implemented company policies and procedures with personnel to coordinate smooth setup and professional event services.
Maintained on-site presence during events to consistently meet quality expectations. Engaged with customers and guests to monitor satisfaction and achieve event goals. Planned both small and large events with unique budget, schedule and client demands.
Completed assigned tasks with little or no supervision.
Examined and processed medical & motor claims according to contract requirements.
Handled high volume of medical & motor policies and claims with strong attention to detail.
Monitored accounts receivable balances on assigned accounts.
Monitored expiration list to promptly renew expiring policies.
Kept records of customer interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken.
Assisted customers with phone and email requests for assistance, including policy changes and certificates of insurance.
Collected, documented and entered data from and into multiple applications. Engaged with customers to understand needs, resolve issues and answer product questions.
Managed time by prioritizing workload and juggling multiple tasks simultaneously.
