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fazal Basha, Sales Engineer

fazal Basha

Sales Engineer·'TECON

United Arab Emirates

Bachelor's degree, bcom

Work experience

Total years of experience: 17 years, 11 months

Sales Engineer

October 2024 - Present

'TECON

Dubai, United Arab Emirates

October 2024 - Present

Handling, Projects, AMC, upgrades, retrofit, and fit-out projects for life
safety systems, ELV and BMS.
« Spedalized in ELV, LCS, BMS, Fire Alarm, Fire Fighting, FM200, Deluge,
Foam, and Emergency Lighting.
Coordinating with clients and authorities for approvals and execution.

Company industry:
General Engineering Consultancy

Sales Engineer

October 2023 - January 2024

SIBCA

Abu Dhabi, United Arab Emirates

October 2023 - January 2024

Handling, Projects, AMC, upgrades, retrofit, and fit-out projects for life
safety systems, ELV and BMS.
Managed AMC contracts, system upgrades, and rectification works.
Conducted sie inspections and ensured compliance with standards.
Specialized in ELV, LCS, BMS, Fire Alarm, Fire Fighting, FM200, Deluge

Company industry:
General Engineering Consultancy

Project & Services - Sale Engineer

January 2017 - October 2023

BMTS BAHRI & MAZROEI TECHNICAL SYSTEM

Abu Dhabi, United Arab Emirates

January 2017 - October 2023

Responsible for managing assigned key accounts, maintain a long-
term relationship and maximize sales opportunities within them.
+ Focusing on growing and developing existing clients, together with
generating new business.
+ Ensure excellent customer satisfaction along with in fime fob execution
and quality services.
+ Conduct market analysis and evaluate competitors practices and market
status.
«Upgrade and maintain complete organization knowledge, product and
services familiarity.
«Responsible for exploration and identification of new clients and
anticipate the market.
«Responsible fo act as a key interface between the customers and
all relevant divisions within the company.
« Wiite business plans
for all current and prosp
opportunites. d business
Contacting new / potential customers and developing relationship
Meet customers, introduce Company and its services, send out
introductory letters and make routine follow up fo generate
enquiries
Quick Response fo Enauiries.
Assist to Prepare proposals and submission of fenders and JIH.
Present designs and perform demonstrations of produc prototypes for
the approval of clients.
Maintaining files for every new and existing customer.
Regularly follow up with customers fo convert proposals fo orders
Process orders including final costing, supplier orders and
coordinate with logistics and the technical team on issues
relating to delivery, installation and project completions.
«Routinely meeting customers fo address any issues related fo delivery
and installation
«Ensure customer satisfaction is achieved through timely projects
completion, professionalism and efficiency
«Prepare internal weekly reports, forecasting and other routine
reports on a fimely basis and as requested from fime fo fime by
Sales Manager / Branch Manager / Divisional Head
«Ensure good relations are mainained with customers, suppliers
and all members of staff a all levels
Negotiating fender and contract terms
Negotiating and closing sales by agreeing terms and conditions
Offering after-sales support services
Administering client accounts
Analyzing costs and scles
Preparing reports for head office
Meeting regular sales fargets
Adherence to the Quality Management System procedures and ifs
performance
Develop trust & good relationship with Customers.
Keep records for knowing the customer needs and wants.

Company industry:
General Engineering Consultancy

Project Sale Executive

January 2016 - January 2017

MOBH HOLDING Group

Dubai, United Arab Emirates

January 2016 - January 2017

«Responsible for managing assigned key accounts, maintain a long-
term relationship and maximize sales opportunities within them.
«Focusing on growing and developing existing clients, together with
generating new business.
«Ensure excellent customer satisfaction along with in ime \[ob execution
and quality services.
+ Conduct market analysis and evaluate competitors practices and market
status.
Manage current business and produce profits from new and existing
accounts.
Upgrade and maintain complete organization knowledge and product
and services familiarity.
«Responsible for exploration and identification of new clientele and
anticipate the market.
Responsible fo act as a key interface between the customers and
all relevant divisions within the company.
«Write business plans for all current and prospected business
opportunities.
Responsible for the development and achievement of sales through the
direct sales channel.
Play an integral role in new business pitches and hold responsibilty for
the effective on-boarding of new clients

Company industry:
Hospitality & Accomodation

Project Sale Execuiive

January 2014 - January 2016

NCC (New Century Security & Safety Equipment Co)

Dubai, United Arab Emirates

January 2014 - January 2016

«Dealing with ll Kind of ELV & IT Solutions such as CCTV, ACCESS
CONTROL, FIRE ALARM, FIRE FIGHTING EQUIPMENTS, BURGLAR
ALARM, HOME AUTOMATION, INTERCOM, GATE BARRIERS,
STRUCTURE CABLING, PABX ete.
Responsible for managing assigned key accounts, maintain a long.
relationship and maximize sales opportunities within them.
Focusing on growing and developing existing clients, together with
generating new business.
«Ensure excellent customer satisfaction along with, in time fob execution and
quality services.
Conduct market analysis and evaluate competitors practices and market
status.
Manage current business and produce profits from new and existing
accounts.
Upgrade and maintain complete organization knowledge and product
and services familiarity.
«Responsible for exploration and identification of new clientele and
anticipate the market.
Responsible fo act as a key interface between the customers and all
relevant divisions within the company.
Write business plans for all current and prospected business opportunites.
Responsible for the development and achievement of sales through the
direct sales chamel.
«Play an integral role in new business pitches and hold responsibilty for
the effective on-boarding of new clients.

Company industry:
General Engineering Consultancy

Service & Sales

January 2010 - January 2014

(Cosmos Security System)

Navi Mumbai, India

January 2010 - January 2014

«Installation and maintenance of all type of CCTV Camera, DVR, Home
Automations Biometric
«Fingerprint Machine, and Access Control System & Electro Magnetic locks.
«Repairing, calibrating and cleaning of all instruments electronic
equipment Related to Digital Security System.
Supervising plant electricians and mechanics as needed to complete
Projects
«Repairs & Maintenance.
«Preparing various reports and maintaining historical records of problems
and causes for specified preventative maintenance or troubleshoofing
assignments. In Various Projects
«Installing and troubleshooting Programmable Logic. In Computers.
Related To Digital Security System
«Providing continuous support to customers and performing various
troubleshooting techniques to resolve their problems

Company industry:
General Engineering Consultancy

Technician

January 2009 - December 2009

(WAVE COMPUTER

Mumbai, India

January 2009 - December 2009

Relationship building researching the market and related products.
Presenting the product or service in a structured professional way face to
face.
«listening to customer requirements and presenting appropriately to make
asale;
Maintaining and developing relationships with existing customers in
person and via telephone calls and emails.
Cold calling to arrange meetings with potential customers to prospect for
new business
Responding to incoming email and phone enquiries.
acting as a contact between a company and its existing and potential
markets. Negotiating the terms
of an agreement and closing sales.
Gathering market and customer information.
Representing the organization af trade exhibitions, events and
demonstrations.
«negotiating on price, costs, delivery and specifications with buyers
and managers

Company industry:
IT Services

Sales & Marketing Executive

January 2007 - January 2008

(Book Deals Trading LLC)

Dubai, United Arab Emirates

January 2007 - January 2008

Carrying out regular visits to the retailers and related companies and
identify their daily requirement and arrange the supply of goods
required.
Prepare purchase orders, invoices and delivery notes.
Ensuring of collecting cash and cheques from customers in ime and keeps
records updated.
Contact suppliers for quotations of materials.
Buying the materials needed at the best price and quality.

Company industry:
Marketing

Education

Alagappa university

May 2013

May 2013

Bachelor's degree, bcom

India

• SSC From Maharashtra State Board • HSC From Maharashtra State Board • BCOM Graduate From Alagappa university

Skills

BUYING
Expert
BUYING
Expert
BUYING/PROCUREMENT
Expert
BUYING/PROCUREMENT
Expert
CASH
Expert
CASH
Expert
CCTV
Expert
CCTV
Expert
INVOICES
Expert
INVOICES
Expert
MARKETING
Expert
MARKETING
Expert
PURCHASE ORDERS
Expert
PURCHASE ORDERS
Expert
QUOTATIONS
Expert
QUOTATIONS
Expert
SALES
Expert
SALES
Expert
SECURITY
Beginner
SECURITY
Beginner
MICROSOFT ACCESS
Intermediate
MICROSOFT ACCESS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT WINDOWS 8
Intermediate
MICROSOFT WINDOWS 8
Intermediate
MICROSOFT WINDOWS VISTA
Intermediate
MICROSOFT WINDOWS VISTA
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
NETWORKING HARDWARE
Intermediate
NETWORKING HARDWARE
Intermediate
OPERATING SYSTEMS
Intermediate
OPERATING SYSTEMS
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRODUCTIVITY SOFTWARE
Intermediate
PRODUCTIVITY SOFTWARE
Intermediate

Languages

Hindi

Native Speaker

Marathi

Native Speaker

English

Expert

Tamil

Expert

Malayalam

Expert

Training and Certifications

Certifications
Valid UAE Driving License