IT Engineer
Al Fahad smart systems
Total years of experience :16 years, 3 Months
Core Responsibilities:
Systems administration, Infrastructure, windows server 2k3, 2k8, 2k12, Domain network, AD, DNS, GP, DB servers, different application servers, clustering server, print and file servers.
Network administration of core Routers, site edge routers, core switches, edge switches and troubleshooting L1, L2, L3 network issue, Security ASA/Firewall, Symantec SEP 11.0 Antivirus.
System and Infrastructure:
System administration, configuration of Microsoft server 2k3, 2k8 & 2012, Infrastructure, configuration of Active Directory, Domain, DNS, group policy, clustering servers, backup server and database servers,
System and infrastructure support on 24/7 basis.
Installing Managing and Troubleshooting DNS, WINS and DHCP Servers
Configuring member servers, application servers, print and file servers
Configuring, installing and troubleshooting MS Outlook.
System backup using Symantec netbackup, updating system with latest patches.
Server hardware: Installation and configuration of IBM Servers series 3850, 3650, 346, 445 & 365, HP ProLiant and Fujitsu servers.
Raid 5, 1, 0 configurations, Firmware upgrades on IBM Servers.
Administration of clustering servers with Oracle Database installed on it.
Storage: administration of IBM Storage Fast600, Exp700.710, Storage size
Support of small datacenter, ACs, power system, networks, racks, fiber switches.
Network Administration.
Network administration of Network consist of more than 50 site locations geographically spread across UAE and connected through a mesh of IP, WAN circuits. Installation, configure, troubleshoot of network devices, support of LANs and WAN. Infrastructure support on Microsoft windows Servers and Cisco technologies. Carry out full installation of cisco routers, protocols and cabling for routers, switches and new workstations.
Routing: Configuration of Routing protocols EIGRP, OSPF, RIP,
Configuration of different T1, E1 Links, IP Routing, Multilink, ISDN, new site connectivity and network maintenance
Routing hardware: Hands on cisco routers 7200/3900/ 3800/3600 /2900 / 2800/ 2600 series routers..
Switching: Configuration of VLANs, VTP, STP, HSRP, VRRP, port security.
Switching hardware: Hands on Cisco Switches 6500, 4500, 4000, 3750, 3500, 2900 series, & configuration of CommNet Switches, Garretcom switches
Project based network configuration and troubleshooting of cisco switches 6500, 4500, 3560, 2900 series, CommNet and Garretcom switches.
Troubleshoot: Troubleshooting network issues, routing and switching issues at different sites.
Carry out full installation of cisco routers, protocols and cabling for routers, switches and new workstations. Troubleshooting different L2 and L3 issues by remote or site visit to keep the network up. LAN administration & support to provide full connectivity for the LAN network
Network Monitoring:
Configuration of NMS Tools: Solarwind Network monitoring tools NPM, NCM, NTA, Cisco works 5.0, and managed engine network analyzer. Syslog server.
Installing and updating antivirus and agents into client machine and Servers.
Network Security:
Administration of Cisco ASA, firewall and Fortigate firewall, IPS
Configuration and Administration of Antivirus Server (Symantec Endpoint 11)
Configuration and administration of TrendMicro Antivirus server.
IT supports: Client site workstation preparation, installation of O/S, application & configuration of application for coastal surveillance system.
Configuration and administration of remote site edge switches and connecting to datacenter.
Remote site support, Support by telephone, remote connecting tools, visiting sites on urgent and schedule basis to fix site connectivity & configuration of new site
Core Responsibilities:
IT Project Engineer working on Networks and systems for automation services providing company across UAE and USA. Administration and troubleshooting of networks, supporting of LANs, WANs. Infrastructure support on Microsoft windows Servers and Cisco technologies.
System and Infrastructure:
Windows Server 2008 R2, windows server 2012, and 2003 server administration Responsible for implementation, management, monitoring network infrastructure.
Installing maintaining and configuring ADS, Configuring Group Policies.
Installing Managing and Troubleshooting DNS, WINS and DHCP Servers
Backup, Restore data and disaster recovery on windows 2003 environment
Configuring member servers, application servers
Configuring, installing and troubleshooting MS Outlook.
Active directory account management, NTFS permissions & group policies.
Server hardware: Installation & configuration of IBM Servers 3850, HP & Fujitsu servers.
Raid 5, 1, and 0 configurations, Firmware upgrade on Servers
Core Networking.
Routing - : Administration & configuration of Routing protocols EIGRP, OSPF, RIP,
Route maps, redistribution, IP Routing, HDLC, PPP, Multilink, cabling and connecting new sites and new workstations.
Routing hardware: Hands on cisco routers 7200/ 3800/ / 2800 series routers.
Switching - : Configuration of VLANs, VTP, STP, HSRP, VRRP, port security.
Switching hardware: Hands on Cisco Switches 6500, 4500, 4000, 3750, 3500,
2900 series, & configuration of CommNet Switches, Garretcom switches
Project based network configuration and troubleshooting of cisco switches 4500, 3560, 2900 series, and D-Link Switches
Troubleshoot: Troubleshooting network issues, routing and switching issues at different sites.
Carry out full installation of cisco routers, protocols and cabling for routers, switches and new workstations
Troubleshooting different L2 and L3 issues by remote or site visit to keep the network up. LAN administration & support to provide full connectivity for the LAN network
Network Monitoring:
Configured and implemented Solarwind Network monitoring tools NPM, NCM, NTA and solarwind’s syslog server on head office network.,
Worked on managed engine’s network analyzer for checking traffic bandwidth utilization.
Network Security:
Administration of Cisco ASA, cisco firewall.
Configuration and administration of TrendMicro Antivirus server
Installing and updating Antivirus and Agents into client machine and Servers.
Virtualization: Administration of Virtualized servers VMware Esxi5.VMCenter
Responsible for network support for medium network using Cisco and Microsoft technologies
Extensive troubleshooting of network, hardware and software environments
Infrastructure support on Microsoft windows and Cisco technologies
Network administration:
Routing - : Administration & configuration of Routing protocols EIGRP, OSPF, RIP,
Configuration of a network devices Cisco Routers 2800 & 2600 series.
Network support and assists in the development and maintenance of network communications uses knowledge of LAN/WAN systems to help design and install internal and external networks using Cisco routers, switches, Ethernet & Microsoft technologies
Switching - : Configuration of VLANs, VTP, STP, HSRP, VRRP, port security.
Configuration of network devices, cisco switches 3750, 3500, 2900 series.
Configuration & administration of Linksys, DLink switches and DSL modems
LAN configuration and administration and full support up to end users.
Troubleshoot: Troubleshooting different L2 and L3 issues to keep the network up.
Configuration and administration of different VLANS for different department working on different protocols like OSPF, HSRP, and VTP in the network.
Monitoring the Network Traffic through Network monitoring tools
Documentation of Networks & servers (IP’s & configurations), Network diagrams with Disaster Recovery Plan
Systems:
Installation, configuration and administration of windows server 2003 & 2008.
Installation and configuration of Fujitsu servers. Domain administration, Active directory and GPO management. File & Printer server configuration and administration, , all file servers’ administration and configuration.
Exchange Server 2003, mailbox configuration and management, exchange 2010 installation and configuration. Backup, mailbox management
Responsible for auditing infrastructure environment and maintain asset register
Printer installation and troubleshooting and IT support on LAN,
Core Responsibilities:
Responsible for IT support in a large network comprising of 20 site locations geographically spread across UAE and connected through a mesh of IP, ATM and Leased WAN circuits. Extensive troubleshooting of network, hardware and software environments
Infrastructure support on Microsoft windows/exchange 2003 and Cisco technologies.
Executive Support:
Provide execute IT support at AFC head quarters for senior management.
Site Support/End User Computing:
Support site users in issues related to network connectivity, machines connectivity, operating system issues, plotters, scanners, users profiles and viruses/vulnerability related issues.
Helpdesk:
Helpdesk operation, logs tickets from various project sites and providing support to all type of issues relating to clients connectivity, application support exchange emails, operating system, user profile support and other general IT issues.
Ticket resolution either by site visit or fist call fix/remote connectivity. Installation/configuration of network printers, print servers & high-end scanners
Infrastructure Support:
Active directory account management, NTFS permissions, and group policies
LAN/WAN: network troubleshooting, network printers,
Application Support:
AUTOCAD, Primavera, FSI (facilities management)
Project Execution:
Senior project team member of site migration team, responsibilities include, Backup/Restore of user data from old pc to new, profile configuration, outlook and printers configuration. Image machine using standard build process Win XP
Part of exchange migration team - user’s mailbox migration (different exchange environments) and outlook profile setup.
Cisco Certified CCIP, CCNP,CCNA and trained by Corvit systems Lahore
Microsoft Certified System Engineer (MCSE) , Microsoft Certified Technology Specialist (MCTS) on windows server 2003 and 2008,
Communication Networks, Systems, computers , Languages, Advance networking.