Receptionist Cum Admin Assistant
Getwell Medical Centre
مجموع سنوات الخبرة :8 years, 6 أشهر
phones and transfer to the appropriate staff member
•Take and distribute accurate messages
•Greet public and clients and direct them to the correct staff member
•Coordinate messenger and courier service
•Receive, sort and distribute incoming mail
•Monitor incoming emails and answer or forward as required
•Prepare outgoing mail for distribution
•Fax, scan and copy documents
•Maintain office filing and storage systems
guests and provide them with room availability and hotel facilities information
•Assign rooms to guests and provide them with instruction on using automated keys
•Make reservations over the phone and confirm them by providing call back services
•Instruct bellhops to escort guests to their rooms and handle luggage
•Maintain information of room availability and guests’ accounts
•Perform bookkeeping activities such as position charges and computing bills
•Collect payments in the form of cash and process credit card payments
•Record guests’ comments and complaints
•Advise housekeeping staff to handle tasks when rooms are vacated
•Answer incoming telephone calls and provide information on hotel’s services
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