Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
Feraas El Sabaa, IT Service Desk Support

Feraas El Sabaa

IT Service Desk Support·Diyar United Company

Kuwait

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 3 years, 8 months

IT Service Desk Support

April 2025 - Present

Diyar United Company

Al Kuwait, Kuwait

April 2025 - Present

- Providing first-level IT support services, including troubleshooting hardware, software, and network issues.

- Responsible for assisting end-users, resolving technical problems efficiently, and escalating complex cases when necessary.

- Currently deployed at the National Bank of Kuwait (NBK) to support their internal teams and ensure smooth IT operations across departments.
Company industry:
IT Services
Job role:
Information Technology

IT Technical Support Engineer

May 2024 - September 2024

Shuwaikh Gate Holding KS.C.

Sharq, Kuwait

May 2024 - September 2024

+ Provided technical support and troubleshooting across four companies.
+ Deployed and configured new PCs, ensuring seamless IT integration.
+ Developed standardized IT procedures to enhance operational efficiency.
Company industry:
Real Estate

Music Club President

September 2023 - January 2024

American University of Kuwait

As Salimiyah, Kuwait

September 2023 - January 2024

+ Organized and managed club events, fostering engagement and participation.
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Front Desk Assistant

March 2022 - January 2024

American University of Kuwait - Student Lounge

As Salimiyah, Kuwait

March 2022 - January 2024

+ Managed student lounge operations, handling entry records and equipment tracking.
+ Maintained inventory of gaming and lounge resources for smooth accessibility.
Company industry:
Higher Education

IT Intern

August 2023 - September 2023

Ajial Bilingual School

Kuwait

August 2023 - September 2023

+ Installed and configured classroom IT equipment, including PCs and projectors
+ Diagnosed and resolved hardware and network connectivity issues
Company industry:
Primary, Prep, & Secondary School

Summer Club Coordinator

July 2021 - July 2021

Idea Summer Club

Al Manqaf, Kuwait

July 2021 - July 2021

+ Managed student attendance and ensured a streamlined check-in process.
+ Assisted in organizing educational and recreational programs for children.
Company industry:
Entertainment

Education

American University Of Kuwait

January 2024

January 2024

Bachelor's degree, Computer Engineering

Kuwait

GPA (point): 3.04 out of 4

GPA (point): 3.04 out of 4

Skills

Teamwork

Expert

IT Technical Support

Expert

Computer Hardware Troubleshooting

Expert

IT

Expert

IT Technical Support

Intermediate

Technical Support

Intermediate

Installation

Expert

Microsoft Office

Intermediate

NETWORK TROUBLESHOOTING

Intermediate

PERSONAL COMPUTERS

Intermediate

IT INFRASTRUCTURE

Intermediate

INFORMATION TECHNOLOGY

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

OPERATIONS

Intermediate

RECORDS MANAGEMENT

Intermediate

INVENTORY CONTROL SYSTEMS

Intermediate

COMPUTER HARDWARE

Intermediate

Java

Intermediate

Computer Hardware Troubleshooting

Intermediate

Python

Beginner

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Spanish

Beginner

Memberships

Kuwait Society of Engineers

Member

May 2024