Mustafa Najjar

• Coordinates the business efforts in performance measuring by analyzing efforts made, developing a plan to create and implement measures and workload indicators, assisting departments in the developing of these measures, and presenting periodic reports on the progress.
• Coordinates and otherwise, provides assistance in special projects. Additionally, provides special support to departments as needed.
• Responsible for updating to the strategic plan as well as the departmental plan for the Chairman Office. Additionally, facilitates sessions in departments to assist in their strategic planning efforts.
• Prepare of business plans for new projects.
• Maintain updated knowledge of rules, regulations and standards in the field.
• Develop strategies using complex research findings, generating appropriate action plans and implementing innovative programs and projects.
• Responsible for providing specialist policy advice to Chairman from a strategic management perspective.
• Conducting discussions with various concerned departments within the company to identify departmental goals and objectives.
• Ensuring that the strategy and action plan comply with company’s legal and regulatory policies.
• Translate strategic and operational plans into a prioritized set of value enhancing initiatives.
• Detail each strategic initiative clearly outlining objectives, scope, approach, deliverables, benefits, risks and resource requirements.
• Develop an overall roadmap for delivery of the value enhancing initiatives, ensuring consistent alignment with business priorities.

Generated new sales opportunities by developing relationships with new and existing clients through individualized account management. Guest House Company is a general trading and marketing company, it had three main revenue streams, tailored IT software, programming and IT engineering, Marketing services for other companies through design, creating and planning marketing campaigns, and a subsidiary providing financial consulting and trading services.
• Leading Sales and Marketing teams.
• Represented the company at regional conferences and trade shows.
• Business planning.
• Marketing company's main services.
• Develop products to match shifting and growing consumer needs.
• Identify market segment and present directed approach of marketing and advertising.
• Work with customer to build their marketing campaigns and brand recognition.
• Lead and drive all company's activities towards growth through networking and expanding client base.

Regularly researched and created new sales opportunities in order to maintain a solid client pipeline and database. Coordinated cross-functionally to facilitate client relationships and complete special projects.
• Propelled revenue by evaluating market and identifying new prospects.
• Tasked with generating new product sales with existing client base.
• Performed business plan and commencing marketing plans.
• Performed services and product studies to assure a better service.
• Planned company’s marketing strategies, advertisements and acquiring recognition through various advertising channels.
• Create new business ventures with other commercial entities or establishments.
• Lead the Sales Team and over-viewed customer support team.
• Commencing actual sales for big customers, i.e. Universities, Ministries, and other Public and big private sector entities.

• Creating Marketing Strategies
• Training Sales personels
• Modifying services and prices
• Monitoring segemented market and making reports.
• Creating business ventures with other companies.

Finan & Co. is a retail-based company specialized in food additives, i.e. (Food colors, dairy and Ice cream components, Antioxidants, food preservative materials). As a representative for one of the biggest companies in Europe (Danisco), and other companies located in German and Denmark. At this company, I used to perform different and mixed tasks.
• Sales: Establishing relations with new customers, presenting offers and perform negotiations with the principals, providing the customer with all the information needed for his manufacturing or production, and trying to provide him with best prices in order to maintain an excellent rapport.
• Planning: Perform studies for sales history, and sales report, production planning and prepare sales plans.
• Retail Sales for company's imported goods, making production and sales forecasting plans, and completing sales orders.

Assisted Product Owner in research and development of chat, forums, homepages and group services and any other research projects assigned.
Searching and editing latest news headlines and send SMS to clients (news, sports, technology, and business) Chat and forums:
Monitoring Arabic and English chat and English forums.
Ensuring that participants conform to established rules and regulations
Prepare a daily briefing on chat and forums traffic.

Started as data entry, and moved to research team and customer related activities.

· Finding candidates for possible life insurance deals.
· Explaining different plans for clients and influencing them into closing deals with one of the programs.
· Maintaining good relations with clients and helping them