Feras Hassan, ERP Manager

Feras Hassan

ERP Manager

Manaseer Machinery Trading

Location
Jordan - Amman
Education
Bachelor's degree, Computer Science
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

ERP Manager at Manaseer Machinery Trading
  • Jordan - Amman
  • October 2015 to December 2019

• Managing the implementation process of ADP Autoline rev8 DMS Solution to supervise the following steps: Sever setup, business discovery, data conversion, key users training, go live.

• Managing the required integration between Autoline and the manufacturers.

• identify development requirements based on the study of the needs of the company, and the
preparation needed to bring about the desired development plans.

• Study and analysis of the problems of operating systems in use, and the development of radical
solutions to prevent their recurrence in coordination with direct charge.

• The work of the technical reports and schedules necessary for the application of regulations and
followed up with the team.

• Provide the necessary technical support to systems and users in the company to facilitate the work of
the application of the system, according to the agreement with senior management.

• Carry out all the necessary contacts and correspondence for the application of the system, both with suppliers or users or management and coordination among them.

• Ensure that suppliers may have to deliver information to users of the entire system and provide all
educational documents of the system so as to ensure that the system works after the termination of its application by the company supplied.

ERP & Application Support Manager (Jordan, Egypt, Lebanon, Ghana, Erbil and UAE) at Abu-Khader Group
  • Jordan - Amman
  • January 2011 to September 2015

• Manage Autoline Drive project for General Motors for leading vehicle Company - GM Dealer.
• Manage ADP Autoline v8.3 DMS Solution for Motor Vehicle Company BMW Jordan Dealer (Member of Abu Khader Group), providing support and training for end users in the following modules (NL, SL, PL, VSB, TAX, POS, franchise data, CRM, Showroom CRM, Stock Management, Purchasing, Arabic printing, etc.)
• Manage Sage CRM, POS, and Sage Accpac for Gas Stations and spare parts (Nasco).
• Manage time attendance centralization and integration across the group
• Manage Carpro auto rental system for Jordan River Company - SIXT Dealer.
• Provide IT solutions & Integrations to the business to improve the efficiency and effectiveness of the working procedures using technologies
• Apply essential measures focusing on server machinery utilization across the group
• Ensure Autoline DMS, Sage ACCPAC ERP, MenaITech, Carpro, and AVAYA IP Telephone System and other IT Systems quality and conformance to standards. Works closely to guide, assist, and direct the activities of involved personnel on the project.

MIS Supervisor ( Jordan, Dubai, Egypt, Iraq & Lebanon) at Nicola Abu-Khader & Sons Co., Part of Abu-Khader Group- Jordan
  • Jordan - Amman
  • January 2009 to January 2011

• Manage all help desks requests and assign duties to team to ensure adequate workload
• Perform all aspects of data and database administration including hardware and software evaluation and installation, logical and physical database design and implementation.
• Manage Software installations and implementation for (Sage ACCPAC ERP) for AKG group companies, upgrade and ensure correct data migration.
• Understand business needs and translate them into functional and customized reports
• Ensure that all companies across the group are using the same telephone system, ERP, and other IT
• Provide software support across the group

System Administrator ( Jordan, Dubai, Egypt, Iraq & Lebanon) at Nicola Abu-Khader & Sons Co., Part of Abu-Khader Group- Jordan
  • Jordan - Amman
  • January 2006 to January 2009

• Handle all IT Requests for the company.
• Sage ACCPAC ERP system administrator for NASCO ( Jordan, Dubai, Egypt, Iraq & Lebanon)
• Monitor and evaluate data security implemented in the system; work to reduce all risks to corporate computer resources, and investigate security breaches.
• Control and monitor the servers.
• Evaluate network hardware and software requirements and capabilities and make recommendations for current and future needs.

IT Officer ( Jordan, Dubai, Egypt, Iraq & Lebanon) at Nicola Abu-Khader & Sons Co., Part of Abu-Khader Group- Jordan
  • Jordan - Amman
  • August 2004 to January 2006

• Provide Network Administration, Troubleshooting, Setup.
• Responsible for the Setup and maintenance of computers, phones, Fax, Scanners, printers and photocopiers.
• Contact software vendors for maintenance
• Undertake hardware and software installation and upgrades
• Contribute in Sage ACCPAC ERP implementation for Nasco Jordan

TECHNICAL SUPPORT at AL JABRY EDUCATIONAL CENTER, AMMAN-JORDAN
  • Jordan - Amman
  • January 2001 to July 2004

Deliver courses in SQL server 2000, computer maintenance & ICDL and organize the computer courses.

Provide technical support to PC’s network

Established new LAN network to the Organizational standards

Education

Bachelor's degree, Computer Science
  • at Al-Zaytooneh University
  • July 2003

Since Computer Science is such a wide field, required Computer Science degree courses vary. A typical list of standard courses that most Computer Science degrees require includes topics such as: Programming Principles Programming Paradigms Algorithms Data Structures Logic & Computation Computer architecture Some schools which place more emphasis on mathematics will also require such courses such as: Linear Algebra Calculus Probability and Statistics Combinatorics, Discrete Mathematics Differential Equations

Specialties & Skills

Reporting
Business Process Excellence
Automotive Technology
ERP Systems
ERP Sage ACCPAC
SQL SERVER
ASP.NET
Visual Basic .NET
MenaITech System
ADP Autoline

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert

Memberships

Abu Khader Group
  • Social Committee
  • January 2006
Abu Khader Group
  • Sport Manager
  • January 2007

Training and Certifications

Finance for Non-Financial (Training)
Training Institute:
NYTC
Date Attended:
July 2012
Time Management (Training)
Training Institute:
Optimal Center
Date Attended:
July 2011
ASP.NET & SQL SERVER 2000 (Training)
Training Institute:
Compulearn Center
Date Attended:
May 2003
MCSE Course (Training)
Training Institute:
Arab Academy for Microsoft Technologies
Date Attended:
April 2006
Project management professional(PMP) (Training)
Training Institute:
Method Center
Date Attended:
September 2011
People Management (Training)
Training Institute:
Alliance Center
Date Attended:
December 2011
legislative aspects in human resources management (Training)
Training Institute:
Optimal Center
Date Attended:
April 2012
Developing and Implementing Windows-based applications with Microsoft Visual Basic.NET (Training)
Training Institute:
Professional Consultants for Computers
Date Attended:
October 2003
CCNA Course (Training)
Training Institute:
Arab Academy for Microsoft Technologies
Date Attended:
December 2008
SAGE ACCPAC Full Training Course (Training)
Training Institute:
Computer Applications & Technical Services (CATS)
Date Attended:
September 2004
Health and Safety (Training)
Training Institute:
Optimal Center
Date Attended:
November 2011