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Feras Khasawneh, Programs and Project manager

Feras Khasawneh

Programs and Project manager ·self employed

Jordan

Doctorate, Doctorate of Business Administration

Work experience

Total years of experience: 34 years, 9 months

Programs and Project manager

January 2020 - Present

self employed

Amman, Jordan

January 2020 - Present

Free Lancer, Freelance programs & Projects Management Consultant Jobs with Deferent Governmental and Nongovernmental Clients | 2019 - 2022

WORK RESPONSIBILITIES

• Led the technical teams making sure of the smooth functioning of technical operations, monitoring and evaluating staff progress,
• Assisting with training and recruitment, setting goals, and assuring overall client satisfaction
• Providing needed guidance, and consultancy, through technical issues and challenges,
• Overseeing operations and coordinated with site managers to increase workflow,

Company industry:
Business Consultancy Services
Job role:
Information Technology

Chief Operating Officer

January 2017 - January 2019

Securtronic

Jeddah, Saudi Arabia

January 2017 - January 2019

Refined organizational structure to consolidate, streamline and delineate
necessary functions.
* Developed quarterly business plans to evaluate cost projections.
* Developed and implemented recommendations for service
improvement.
* Implemented new service strategies to support increased workflow and
maintain the best service levels.
* Oversaw operations and coordinated with managers to increase
quarterly profits by 100%.
* Led operational oversight and budgetary supervision for four main
company main branches.
* Reengineered departments to establish top-performing groups while
decreasing costs by30% on average.
* Evaluated sales teams' performance by analyzing and interpreting data
and metrics.
* Negotiated and drafted contracts with business partners, clients, and
vendors, saving the company millions of us dollars.
* Increased business profits by over 100% by streamlining processes and
trimming unnecessary positions.
* Led a team of 10 other leaders reporting to the Board of Directors.
* Developed innovative sales and marketing strategies to facilitate
business expansion.
* Drove performance initiatives, facilitating 100% revenue increase.
* Interviewed, supervised, and motivated 275 staff members to achieve
optimal productivity.
* Developed comprehensive performance reports using Google Analytics
to strategize resource allocation and establish performance metrics for
clients.
* Maintained P&L and shouldered corporate fiscal responsibility.
2
CERTIFICATIONS
* Certified International commercial
arbitrator at GCC Commercial

Company industry:
Private Security Services
Job role:
Management

Head of Operations

January 2014 - January 2017

Protection

Riyadh, Saudi Arabia

January 2014 - January 2017

Executed projects and provided fixed and mobile systems enabled Saudi
Communications and Information Technology Commission (CITC)
ensuring that services provided within the Kingdom meet the
accessibility, performance, fairness, and value standards that they set.
* Executed projects and provided fixed and mobile systems enabled Saudi
ministry of defense and Saudi ministry of interior to achieve their critical
missions in the information technology, telecommunication, satellites,
and internet,
* Executed projects and provided systems and high-level test equipment
enabled Saudi universities and King Abdul-Aziz City for Science and
Technology (KACST) to execute their technology and innovation plans
* Established measures, metrics, thresholds, and targets to drive
performance in alignment with business strategies.
* Developed and grew staff competencies through team development,
implementation, and support of specific training for various
responsibilities.
* Observed each employee's strengths and initiated a mentoring program
to improve areas of weakness.
* Delivered leadership to an executive team dedicated to driving ambitious
targets with well-orchestrated plans.
* Managed purchasing, sales, marketing, and customer account
operations efficiently.
* Developed and optimized organizational systems to boost efficiency and
keep operations scalable and agile for changing demands.
* Increased profits by assessing the effectiveness of long-time warranty
periods.
* Implemented long-term growth initiatives by developing after-sale
services level agreements.
* Delegated daily tasks to employees, streamlining daily progress and
efficiency.
* Recruited, hired, and trained initial personnel, working to establish key
internal functions and outline the scope of positions for the new
organization.
* Developed and implemented a high-quality work environment as
measured through employee satisfaction ratings.
* Teamed with the sales and business development departments to create
the organization's mission and vision statements.
* Managed daily operations of all departments, orchestrating forward-
thinking strategies to accomplish profit and expansion goals.
* Coordinated leadership workshops to educate team members on best
practices to optimize productivity.
* Assisted with marketing strategy creation and advertising initiatives to
better promote the facility to the public.

Company industry:
Private Security Services
Job role:
Management

Project Manager

January 2008 - January 2009

PMO

Riyadh, Saudi Arabia

January 2008 - January 2009

Supervised communications and reconnaissance projects for armed
forces electronic warfare; security systems for critical infrastructures and
security authorities and organizations.
* Provided the job consultancy, designed, and built the RFP for C4ISR
systems for Royal Saudi Naval Forces Command including SATCOM,
CCTV, and RF Antenna systems.
* Managed company-level architecture, platform, and data configuration
processes and implementation protocols.
* Developed quarterly business plans to evaluate cost projections.
* Laid out complete business continuity plan to maintain data protection in
event of natural disaster or long-term outage.
* Refined organizational structure to consolidate, streamline and delineate
necessary functions.
* Developed and implemented a long-term strategic technological
blueprint.
* Developed and implemented recommendations for service
improvement.
* Completed and submitted monthly and yearly reports to support
executive decision-making.
* Provided project leadership in a dynamic technology-driven environment
with multiple priorities.
* Coordinated third-party vendors and client IT teams to seamlessly deliver
effective solutions.
* Maintained a thorough understanding of all key and current technologies,
platforms, and trends.
* Collaborated with cross-functional intra-company teams to provide
mutually beneficial outcomes.
* Supported current and emerging programs through interactions with
high-level customers, business partners, and external vendors.
* Tested security technologies on regular basis and implemented network
penetration assessment tools.

Company industry:
Public Administration
Job role:
Management

Project Manager

January 2005 - January 2007

Ogier Electronics

Tripoli, Libya

January 2005 - January 2007

Tracked project and team member performance closely to quickly
intervene in mistakes or delays.
* Verified quality of deliverables and conformance to specifications before
submitting to clients.
* Reported regularly to managers on project budget, progress, and
technical problems.
* Built successful project plans covering objectives, resources, and staffing
to meet schedules.
* Developed and initiated projects, managed costs, and monitored
performance.
* Updated operational methods, oversaw accounting procedures, tracked
information, and compiled data to improve efficiency.
* Oversaw high-profile projects by planning, designing, and scheduling
phases.
* Modified and directed project plans to meet organizational needs.
* Provided management for internal personnel, contractors, and vendors.
* Drove team success through shared vision and recognition of quality
performance.
* Identified, reviewed, and applied policies and procedures.
* Provided accurate, detailed quantity take-offs from project drawings and
technical specifications.
* Eliminated discrepancies in progress by reviewing performance, spend
and timeline.
* Designed, Planned Home Land Surveillance Systems. (Libya Nation
Wide Project, CCTV, ANPR, FR). Project awarded to Ogier Electronics

Company industry:
General Engineering Consultancy
Job role:
Management

Senior Maintenance Manager

January 1985 - January 2005

Amman

Jordan

January 1985 - January 2005

Designed, implemented & Managed C4ISR Command & Control,
nationwide Private Mobile Radio networks, APCO 25 &16, & TETRA
networks,
* Head of Control and Operations Division

Company industry:
Hospitality & Accomodation
Job role:
Management

Education

British Institute Economics & Political

January 2022

January 2022

Doctorate, Doctorate of Business Administration

Great Britain (UK)

courses: Total Quality Management

British Institute Economics & Political

January 2022

January 2022

Doctorate,

Great Britain (UK)

courses: Business Administration(

The Council of Arab Economic Unity

June 2021

June 2021

Diploma, commercial arbitration

Egypt

.

Al Al-Bayt University

July 1997

July 1997

Master's degree, Sciences

Jordan

.

University of Engineering & Technolog

March 1985

March 1985

Bachelor's degree, Electronics Engineering

Pakistan

,

University of Engineering & Technolog

January 1985

January 1985

Bachelor's degree, Sciences

Pakistan

.

Skills

ICT Security
Expert
ICT Security
Expert
Project Management
Expert
Project Management
Expert
PMO
Expert
PMO
Expert
operations
Expert
operations
Expert
Senior Executives
Expert
Senior Executives
Expert
Security
Expert
Security
Expert
Telecommunications
Expert
Telecommunications
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
ELECTRONICS
Expert
ELECTRONICS
Expert
NETWORKING
Expert
NETWORKING
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
PERSONNEL
Expert
PERSONNEL
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
PROGRESS
Expert
PROGRESS
Expert
QUALITY
Expert
QUALITY
Expert
RADIO
Expert
RADIO
Expert
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
MS Project
Expert
MS Project
Expert
negotiation
Expert
negotiation
Expert
problem solving
Expert
problem solving
Expert
planning
Expert
planning
Expert
operations management
Expert
operations management
Expert
operation
Expert
operation
Expert
logistics
Expert
logistics
Expert
people management
Expert
people management
Expert
Procurement
Expert
Procurement
Expert
Mobile
Expert
Mobile
Expert
Marketing
Expert
Marketing
Expert
Maintenance Management
Expert
Maintenance Management
Expert
Materials
Expert
Materials
Expert
Purchase Management
Expert
Purchase Management
Expert
Purchasing
Expert
Purchasing
Expert
Purchasing Management
Expert
Purchasing Management
Expert
Management
Expert
Management
Expert
Business Development
Expert
Business Development
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Administration
Expert
Administration
Expert
Project Management
Expert
Project Management
Expert
Leadership
Expert
Leadership
Expert
leader ship
Expert
leader ship
Expert
operations
Expert
operations
Expert
ICT Security
Expert
ICT Security
Expert
PMO
Expert
PMO
Expert
Senior Executives
Expert
Senior Executives
Expert
Security
Expert
Security
Expert

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Hobbies and interests

Chess