IT Project Manager
Zuhair Fayez Partnership
مجموع سنوات الخبرة :27 years, 7 أشهر
Project to Credit:
• Tasked with building and supporting Web Applications for Government (Committee for investigation and prosecution - Ministry of Interior).
Project Details:
• Designed, developed and implemented ERP solutions for HR, payroll, budget & account, inventory & purchase, document & case Management, help desk, investigation and prosecution.
Highlight:
• Spearheaded a team of Support Engineer, DBA, H/W Specialist, Network Engineer to define the deliverables, resource requirements and work plan for the project, and manage their development and delivery.
Key Responsibilities:
• Formulating, streamlining long term IT development and application strategies to align technology for project roll outs, management systems and process enhancements.
• Preparing pre-requisites for collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans, whilst adhering to quality assurance plan.
• Monitoring existing applications and collating user requirements for enhancements, by visiting sites for the government, estimating cost of new requirements and checking applications after each new release.
• Resolving issues quickly and effectively directly or by contacting developers during emergency and working closely with all teams to eliminate slippage.
• Advocating client’s concerns internally, while attending weekly meeting with the chief of the site for managing and diagnosing technical issues.
• Providing end-user trainings on applications and 24*7 technical support by phone to assist clients in implementing, diagnosing, solving/ escalating technical issues of company's applications.
Key Responsibilities:
• Designed software programs/systems for proposed marketing and sales strategies consistent with the overall goals and objectives of the business.
• Developed, tested, implemented and maintained database & systems to meet management and field-sales information needs.
• Conducted functional and technical analysis for system enhancements for employees and department management and submitted reports for the same.
• Led a team of competent technical personnel to customize Database and LAN network for 45 users and ensured seamless integration with existing systems.
• Managed company projects following assessment of organizational needs, determining appropriate technology, monitoring software development and testing, ensuring efficient and cost-effective project delivery within agreed time frames.
• Reviewed, restructured and innovated processes, procedures and execution methodologies to ensure international standards of technical compatibility, and imparted training to sales staff on use of new programs.
• Supported the automation infrastructure including hardware for functioning in a trouble-free and cost-effective environment.
Key Clients:
• Avis - Rent a Car
• Hertz - Rent a Car
• Hoppeke Batteries
• Americana Company for Food
Key Projects:
• Insurance (Vehicles, Personal, Fire & Marine)
• Stock Systems
• Sales
• Purchase
• Production
• Quality Control
• Rent A Car
• Payroll
Key Responsibilities:
• Conceptualized software design and database decisions for diverse companies encompassing dairy production, agriculture production, rent a car, battery production, video rent, car selling, maintenance for cars, insurance.
• Planned, analyzed, designed and implemented complete applications encompassing preparing detailed technical specifications, providing time/cost estimates, writing and documenting code, conducting requirement, design and test plan reviews to the final delivery of quality code subsequent to testing.
• Apprised users and management of project status and conversely, updated technology team of user issues and potential roadblocks to adapt effectively to team/ client environments.
• Maintained complete documentation and prepared user manual to facilitate efficient use of software.
• Ensured that adequate simulation and testing takes place before applications are used.
• Liaised with other technical staff so as to provide "end-to-end" solutions, which avoid conflicts between systems and also provided full data back up.
Course Content: • SQL and PL/SQL. • Developer 2000 – Forms (1). • Developer 2000 – Programming
Course Content: • Implementing Database on Microsoft SQL • System Administration for Microsoft SQL server 7.0 • Network Essential • Supporting Microsoft Windows NT server 4.0 Enterprise Technologies • Supporting Microsoft Windows NT server 4.0 Core Technologies • Administrating Microsoft Windows NT 4.0 • Internet Information Server 4.0 • Proxy Server 2.0